Overview

This is a newly created position at Gentiva Hospice designed to support regional operations. The Vice President of Clinical Quality will provide leadership for the Frontier Region.

The Vice President of Clinical Quality will define and routinely evaluate effectiveness of a streamlined process for TPE education, chart review, and accountability by engaging cross functional teams to foster broader expertise and shared responsibility. This role will monitor audit process by reviewing results and promptly communicate strategies and process effectiveness to all relevant stakeholders, ensuring risks of future audits are mitigated and strategies for positive outcomes are determined in a timely manner. Vice President of Clinical Quality will develop an education process/plan for office leaders to ensure all staff are aware of TPE potential and implement metrics to assess the effectiveness and retention of this education. This role will integrate a sustainability framework to ensure that improvements and best practices are embedded into daily operations for lasting impact. This role will integrate routine root cause analysis into the monitoring and development process to proactively identify underlying factors contributing to office risk. The Vice President of Clinical Quality will ensure that education related to audit risk, audit processes, and the results of root cause investigations is clearly communicated to all relevant staff.

About You

Specialized Knowledge/Skills:

• Extensive knowledge in the areas of documentation, and the interpretation and application of regulations and performance improvement standards required.
• Must be knowledgeable of federal, state, and local regulations, as well as federal guidelines for hospice services. Knowledgeable in OSHA regulations.
• Experience building and leading high-performing teams; mentoring team members
• Confident presenter and persuasive speaker. Ability to communicate effectively; excellent interpersonal skills.
• Ability to manage multiple projects and meet deadlines. Strong follow up skills.
• Exercises professional judgement and demonstrates excellent problem resolution skills.
• Experience with Lean Six Sigma (LSS) tools and methodologies preferred.
• Strong attention to details.
• Extensive travel and frequent overnight travel

Education/Experience:

• Bachelor’s or advanced degree in Nursing, RN preferred.
• Minimum 10 years previous managerial experience, of which 5 years is in Hospice/Home Health service industry for a certified agency, is preferred.

License/Certification:

• Valid driver’s license and automobile liability insurance coverage.
• Unencumbered and active RN license in state of residence required if RN.

Training/Equipment:

• Computer skills to include solid knowledge of Microsoft Office Suite including Excel.
• Basic PowerPoint skills
• Experience using reporting tools and databases to review data in electronic systems.
• Experience with HomeCare-HomeBase preferred.

We Offer

Benefits for All Associates (Full-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.