Overview

This is a newly created position at Gentiva Hospice designed to support regional operations. The Director of Clinical Quality will provide leadership for the East Region.

The Director of Clinical Quality reports to the Vice President of Clinical Quality.   The Director of Clinical Quality is responsible for direct involvement, chart reviews, IDG attendance and oversight of corrections needed.  This role evaluates needs in the individual branch and establishes a plan to implement changes and overall improvement of documentation.  This role helps develop a process of accountability to ensure improvement of overall quality. The Director of Clinical Quality will develop, when applicable, and direct the implementation of corrective action plans in branches as a result of unfavorable internal survey or external conditional survey outcomes.

About You

Specialized Knowledge/Skills:

• Extensive knowledge in the areas of documentation, and the interpretation and application of regulations and performance improvement standards required.
• Must be knowledgeable of federal, state, and local regulations, as well as federal guidelines for hospice services. Knowledgeable in OSHA regulations.
• Experience building and leading high-performing teams; mentoring team members
• Confident presenter and persuasive speaker. Ability to communicate effectively; excellent interpersonal skills.
• Ability to manage multiple projects and meet deadlines. Strong follow up skills
• Exercises professional judgement and demonstrates excellent problem resolution skills
• Experience with Lean Six Sigma (LSS) tools and methodologies preferred.
• Strong attention to details.
• Extensive travel and frequent overnight travel

Education/Experience:

• Bachelor’s or advanced degree in Nursing
• Minimum of 5-years experience in nursing, 3 in hospice and 2 of which have been in a management role for a certified agency preferred
• License/Certification:
• Valid driver’s license and auto liability insurance coverage
• Unencumbered and active RN license in state of residence required if RN.

Training/Equipment:

• Computer skills to include solid knowledge of Microsoft Office Suite including Excel.
• Experience using reporting tools and databases to review data in electronic systems.
• Experience working with Homecare-Homebase preferred

We Offer

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.