Your Role

As the Workplace Facilities Coordinator your role is critical in ensuring the office environment operates smoothly, safely, and efficiently every day. This role works closely with facility vendors, manages maintenance needs, supports space functionality, and partners closely with the Workplace Experience team to ensure employees and guests can focus on their work without disruption.

This position requires strong organization, proactive problem-solving, and a service-oriented mindset. The ideal candidate is detail-driven, responsive, and comfortable managing multiple priorities in a fast-paced, professional environment.

What You Will Do

• Serve as the primary point of contact for building management and property vendors

• Submit, track, and follow up on work orders related to HVAC, lighting, plumbing, security, and general maintenance

• Coordinate office repairs, preventative maintenance, and emergency response as needed

• Monitor building systems and proactively identify issues that may impact employee comfort or operations

• Manage relationships with facilities-related vendors including cleaning, waste, recycling, security, and specialty contractors

• Schedule vendor services and oversee on-site work to ensure quality, safety, and minimal disruption

• Track contracts, service schedules, and vendor performance

• Support office moves, furniture reconfigurations, and space planning initiatives in coordination with leadership

• Maintain conference rooms, collaboration spaces, and shared areas to ensure functionality and readiness

• Support Workplace Experience Team with conference room configurations and breakdown for meetings and events

• Coordinate access badges, keys, and parking access cards

• Support workplace safety programs and emergency preparedness plans through the Emergency Response Team

• Ensure compliance with building rules, local regulations, and internal workplace standards

• Maintain inventory of office supplies, facility supplies, hospitality supplies, equipment, and furniture

• Track facilities-related expenses, invoices, and purchase orders

• Assist with budget tracking and provide reporting to office leadership

• Partner closely with Workplace Experience, IT, and Office Leadership

• Communicate clearly with employees regarding facilities updates, disruptions, or building notices

• Provide responsive, professional support to staff and guests

Your Qualifications

• 3–5 years of experience in facilities coordination, workplace operations, or office management

• Experience working in a professional services environment preferred

• Strong organizational and time-management skills

• Excellent communication and interpersonal skills

• Ability to prioritize, problem-solve, and remain calm under pressure

• Proficiency in Microsoft Office and workplace systems (Teams, work order platforms, etc.)

• Comfortable managing vendors and working within building management structures

• Ability to perform light physical tasks including bending, reaching, kneeling, and occasional setup or breakdown of furniture or equipment

• Ability to work on-site full-time and respond to facilities-related issues that may require immediate attention after hours or weekends

This position is in-person. Office hours are 8:30 - 5:30 CST. Successful candidates will be located in the Dallas, Texas area. If you’re open to relocating to the area, please apply! Non-local candidates are welcome. U.S. News & World Report’s 2025-2026 study ranks Dallas in the top 10 places to live in Texas! 

Life at Gensler 

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice-annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.