Essential Functions:

Sales & Client Development

• Promptly respond to incoming phone, online, email, and in-person walk-in sales inquiries, providing timely, accurate, and professional follow-up.
• Qualify leads and assess client needs, budgets, timelines, and event objectives
• Conduct in-person site tours and client consultations
• Prepare and present customized proposals, contracts, and pricing
• Negotiate terms, close event sales and collect deposits to meet or exceed revenue goals 
• Upsell using company's premium offerings and resources
• Generate new business through flawless service, exceeding expectations, on-site guests interactions, outbound outreach, referrals, and networking

Event Planning & Coordination

• Serve as the primary point of contact through the initial inquiry through contract execution
• Collaborate with clients to develop event concepts, timelines, and logistics
• Coordinate with internal teams in culinary, beverage, execution, and marketing to ensure feasibility and alignment
• Communicate event details clearly and accurately using event management software and timely calendar notification and written updates
• Oversee coordination and execution teams with menu planning, floor plans, timelines, and vendor coordination as needed

Account Management

• Maintain strong client relationships to encourage repeat business and referrals

• Manage contracts, deposits, and payment schedules
• Track changes, add-ons, and upsells throughout the planning process

Revenue & Performance Management

• Meet or exceed monthly, quarterly, and annual sales targets
• Report sales
• Identify upselling and cross-selling opportunities
• Monitor event profitability and cost controls in collaboration 

Event Execution Support

• Support on-site event execution as needed to ensure client satisfaction
• Address last-minute changes or challenges professionally and efficiently

Marketing & Brand Representation

• Represent the company professionally 
• Maintain up-to-date knowledge of venue offerings, packages, and seasonal menus
• Collaborate with marketing to keep sales tools current
• Uphold brand standards and guest experience expectations
• Refer to other Genesis Hospitality venues when there are scheduling conflicts or as best meets guests' needs or vision

Administrative & Compliance Duties

• Ensure contracts and event details comply with company policies and legal requirements
• Maintain organized files and documentation
• Follow established sales processes and procedures
• Participate in team meetings, training, and performance reviews
• Notify corporate of any unforeseeable challenges or guest complaints

Requirements:

• 2-5 years sales experience, preferably for weddings and/or a hospitality outlet  
• BA/BS or equivalent experience preferred but not required

• Requires a working knowledge of banquet/catering food and beverage services, policies or operations
• Computer proficiency in MS Office, Excel, e-mail and internet functions

• Knowledge of restaurant operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning

Physical Demands: Physical, Mental and workplace Environment Conditions

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions: Workplace Environment Conditions

• The noise level in this workplace is usually mild to moderate
• Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.

We Offer:

• Competitive Salary
• Medical Insurance
• 401(k) Plan
• Flexible schedule
• Comprehensive training
• Paid Sick and Vacation time

And more!!!

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.