About this role
Responsibilities
The Admissions Director is responsible for achieving organizational goals related to patient census and payer management. This role maintains and expands the patient referral source list, ensuring a quick referral response time, and implements targeted marketing strategies to elevate the nursing center’s visibility. This role also focuses on building and curating the nursing center's reputation and ensuring positive community engagement.
Position Highlights
Oversee the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achieving budgeted census and payer goals.
Build and nurture relationships with key referral sources in the community through regular engagement and a consistent touchpoint system. Focus on increasing market share through active brand curation and community marketing initiatives.
Serve as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement. Ensure positive online presence by soliciting customer reviews and striving to achieve a Google rating above 4.0, with a 15% improvement in current reviews.
Lead efforts to improve interdisciplinary collaboration, ensuring the transition-of-care processes are executed smoothly with strong patient and family communication, and fostering a supportive team environment.
Achieve a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy. Strive for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.
Qualifications
Minimum of three (3) years’ experience in a healthcare setting.
Ability to adjust work schedule based on nursing centers’ business need, specifically incoming admissions.
Benefits
Variable compensation plans
Tuition, Travel, and Wireless Service Discounts
Employee Assistance Program to support mental health
Employee Foundation to financially assist through unforeseen hardships
Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
We also offer several voluntary insurances such as:
Pet Insurance
Term and Whole Life Insurance
Short-term Disability
Hospital Indemnity
Personal Accident
Critical Illness
*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range
USD $49,000.00 - USD $58,000.00 /Yr.
Other facts
About Genesis Administrative Services LLC
As a premier care provider since 1985, Genesis HealthCare is a holding company with subsidiaries that, on a combined basis, provide services to skilled nursing facilities and senior living communities. Genesis also specializes in contract rehabilitation therapy, respiratory therapy, physician services, staffing services and accountable care.
Mission Statement: We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion.
We care about fostering an environment where our employees, patients, and visitors can be their authentic selves and feel celebrated and welcomed. By raising awareness about diversity, equity, and inclusion, we aim to enhance teamwork and synergy among staff. Diversity, Equity, and Inclusion (DEI) is part of our organization’s DNA!
View our job opportunities at www.genesiscareers.jobs.
What you'll do
- The Admissions Director oversees the patient admissions process, ensuring timely follow-up on leads and achieving census and payer goals. This role also focuses on building relationships with referral sources and enhancing the nursing center's visibility in the community.
Ready to join Genesis Administrative Services LLC?
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