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Service Writer
full-timeStockton$0k - $0k

Summary

Location

Stockton

Salary

$0k - $0k

Type

full-time

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About this role

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

JOB SUMMARY: The Inside Sales Representative is responsible for taking technician recommendations, gauging them for plausibility and following up in a timely manner. The inside sales representative is responsible for working cross-functionally to develop proposals for customers. This person owns the repair proposal process and guides the customer through the best options. The inside sales representative should follow up on all active proposals. 
Minimum Qualifications:
  • High School Diploma or GED  
  • 2 years’ experience in customer facing environment  ​
Preferred Qualifications:    
  • Associate degree      
  • 3 - 4 years’ experience in a customer facing environment
Essential Duties and Responsibilities:
  • Drive sales in assigned territory through outbound efforts to engage, grow and retain customers 
  • Manages sales process via calls, email, web chats to develop and grow relationships with customers to achieve channel sales goals and program goals 
  • Assist customers with pricing and availability, order processing and order status 
  • Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments 
  • Acts as liaison between customers and service operations team 
  • Delivers sales presentations and product updates to service sales team and senior sales manager 
  • Providing customers with product details – features, benefits, competitive comparison 
  • Assisting with the promotion of new product launches 
  • Guiding customers to utilize tools available to confirm correct product 
  • Continually driving engagement of our customers to all applicable resources and programs 
  • Reviews resources and business-building tools available for our partners to assist in their success 
  • Promotes channel programs and benefits of participating in these programs 
  • Inform and educate on promotional opportunities available to customers to enhance relationship and continue to foster and grow sales 
Knowledge, Skills and Abilities:
  • Excellent written and oral communication skills. 
  • Effective presentation skills. 
  • Strong problem-solving skills. 
  • Ability to work independently. 
  • Ability to make decisions in the best interest of the customer and the company. 
  • Ability to multi-task and prioritize activities according to importance and urgency. 
  • Ability to take initiative and work proactively. 
  • Ability to react well under pressure. 
  • Ability to perform and comprehend basic business and financial calculations. 
  • Demonstrated accuracy and thoroughness.    
Compensation:
"Generac is committed to fair and equitable compensation practices. The salary range for this role based in Stockton, CA is $23.30 - $32.62/hr. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Other facts

Tech stack
Communication Skills,Presentation Skills,Problem-Solving Skills,Decision Making,Multi-Tasking,Initiative,Proactive Work,Pressure Management,Business Calculations,Accuracy,Thoroughness

About Generac Power Systems

Generac is the total energy solutions company powering a smarter world. We help free people to use energy on their own terms by giving them access to reliable energy that is also cleaner, more efficient and better managed.

We do this by making homes a sanctuary where people have reliable power so they can safely and comfortably work, learn and entertain. Around the world, our commercial and industrial solutions are trusted to power and support businesses and critical infrastructure to protect against the challenges of an aging power grid, increasingly severe weather and escalating energy demands and rising rates.

As an industry pioneer, we are relentlessly focused on the future of energy management. We’re ushering in a new era of energy solutions where we are exploring new technologies, delivering connected solutions and protecting against increasing energy costs for consumers and commercial users.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Electric Power Generation
Founding Year: 1959

What you'll do

  • The Service Writer is responsible for managing the repair proposal process and guiding customers through their options. This role involves driving sales, engaging with customers, and resolving issues by collaborating with internal teams.

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Frequently Asked Questions

What does Generac Power Systems pay for a Service Writer?

Generac Power Systems offers a competitive compensation package for the Service Writer role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Service Writer do at Generac Power Systems?

As a Service Writer at Generac Power Systems, you will: the Service Writer is responsible for managing the repair proposal process and guiding customers through their options. This role involves driving sales, engaging with customers, and resolving issues by collaborating with internal teams..

Why join Generac Power Systems as a Service Writer?

Generac Power Systems is a leading Electric Power Generation company. The Service Writer role offers competitive compensation.

Is the Service Writer position at Generac Power Systems remote?

The Service Writer position at Generac Power Systems is based in Stockton, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Writer position at Generac Power Systems?

You can apply for the Service Writer position at Generac Power Systems directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Generac Power Systems on their website.