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(Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco)
contractLake Oswego, Daly City

Summary

Location

Lake Oswego, Daly City

Type

contract

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About this role

The Position

**Multiple roles available**

Note: Relocation benefits are not available for this job posting. In this role, applicants would be employed through e-Team, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech.

Location: Portland (Preferred) or South San Francisco

It is preferred that candidates reside in Portland or within 50 miles of Portland.

Work Arrangement: For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote.

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity:

The Foundation Specialist (FS) evaluates patient eligibility for the Genentech Patient Foundation (GPF) and coordinates shipments of Genentech products to patients within program guidelines. 

Key Accountabilities

  • You will learn and apply aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules).

  • You will exhibit exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats.

  • You will effectively solve problems under pressure, prioritize tasks, and provide excellent customer service.

  • You will work collaboratively in a team structure, responsibly delegate next steps to appropriate team members, and demonstrate effective leadership.

  • You will follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork.

  • You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges.

Who you are:

Qualifications: 

  • Bachelor's degree is preferred.

  • A minimum of 3 years reimbursement experience is preferred.

The expected salary range for this position, based on the locations of Oregon is $30 per hour and California is $35 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

 

*LI-MG1

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Other facts

Tech stack
Reimbursement,Attention To Detail,Critical Thinking,Analytical Skills,Communication,Problem Solving,Customer Service,Team Collaboration,Leadership,Standard Operating Procedures,Technical Expertise

About Genentech

About Genentech

We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal.

Making a difference in the lives of millions starts when you make a change in yours. If you’d like to join our team, view our openings at gene.com/careers.

Our patient resource center is dedicated to getting patients and caregivers to the right resources. You can reach them at 1 (877) GENENTECH (436-3683)
Monday-Friday, 6am-5pm PST or [email protected].

Community Guidelines:

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Because of the fair balance rules governing our industry, we cannot post any comments that reference any pharmaceutical brand, product, or service. Please do not mention any specific medicines by name, or include any links to third party sites in your comments.

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This site is not intended as a forum for reporting side effects experienced while taking a Genentech product. Instead, you should report any side effects to Genentech Drug Safety at 1-888-835-2555. You can also report side effects of any prescription product directly to the FDA at 1-800-FDA-1088 or by visiting www.FDA.gov/medwatch.

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Team size: 10,001+ employees
LinkedIn: Visit
Industry: Biotechnology Research
Founding Year: 1976

What you'll do

  • The Foundation Specialist evaluates patient eligibility for the Genentech Patient Foundation and coordinates shipments of Genentech products to patients. This role involves applying reimbursement knowledge and providing excellent customer service while managing tasks under pressure.

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Frequently Asked Questions

What does a (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) do at Genentech?

As a (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) at Genentech, you will: the Foundation Specialist evaluates patient eligibility for the Genentech Patient Foundation and coordinates shipments of Genentech products to patients. This role involves applying reimbursement knowledge and providing excellent customer service while managing tasks under pressure..

Why join Genentech as a (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco)?

Genentech is a leading Biotechnology Research company.

Is the (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) position at Genentech remote?

The (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) position at Genentech is based in Lake Oswego, Oregon, United States and Daly City, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) position at Genentech?

You can apply for the (Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco) position at Genentech directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Genentech on their website.