Account Manager - Phase V Fulfillment
full-time•Mexico•$1k - $1k
About this role
Location: Remote - ALL LATAM
Reports To: Leadership Team
Employment Type: Full-time
About Phase V Fulfillment
Phase V is a fast-growing third-party logistics (3PL) company specializing in warehousing,
order fulfillment, and end-to-end customer experience solutions. Our team is dedicated to
helping brands scale with precision, efficiency, and personalized service.
Role Summary
We're looking for a proactive and relationship-driven Account Manager to join our team.
You'll serve as the main point of contact for a portfolio of clients, ensuring their operational needs are met, solving problems in real time, and delivering an exceptional fulfillment experience. This isn’t a junior role: we need someone experienced, autonomous, and able to manage client relationships with a sense of urgency and ownership.
Key Responsibilities
• Serve as the primary contact for assigned client accounts.
• Build and maintain strong, long-term client relationships based on trust and results.
• Coordinate with internal teams (warehouse, customer service, IT) to ensure seamless execution of client orders and initiatives.
• Conduct regular check-ins, presentations, and reporting to monitor performance and satisfaction.
• Handle client escalations with a solution-oriented mindset.
• Oversee onboarding of new clients in collaboration with Sales/Business Development.
• Maintain up-to-date records in CRM and WMS platforms.
• Forecast, track, and analyze key account metrics and usage trends.
• Identify upsell or growth opportunities and communicate client feedback internally.
• Updated 2+ years and changed to B2B customer experience – less restrictive to get more candidates.
• Strong communication and presentation skills with the ability to influence senior stakeholders.
• Excellent organization, multitasking, and problem-solving skills.
• Proficiency in CRM tools and comfort with warehouse/order management systems.
• Self-motivated, team-oriented, and committed to client satisfaction.
• Bachelor’s degree or equivalent professional experience.
• A collaborative and growing team culture
• Direct access to leadership and the ability to shape your role
• Opportunities to grow with a fast-moving logistics company
• Competitive salary ($1300 to $1600 per month)
Payment once a month through payoneer
What you'll do
- The Account Manager will serve as the primary contact for assigned client accounts and will build and maintain strong, long-term client relationships. They will coordinate with internal teams to ensure seamless execution of client orders and handle client escalations with a solution-oriented mindset.
About Geeks on Site
Geeks on Site provides onsite and remote computer repair and technical support, depending on each customer’s needs. The company’s experienced onsite technicians are available in more than 150 cities nationwide and stand ready to dispatch to homes and businesses within one business day, regardless of the issue at hand. For customers who need urgent assistance, Geeks on Site’s remote service team provides immediate support by phone around the clock.
Geeks on Site is a full-spectrum technical support company. For residential users, its onsite computer repair and support services include: software repair, replacement, and troubleshooting; hardware repair, replacement, and troubleshooting; virus, spyware, and adware removal and cleanup; wireless network connection setup and troubleshooting; data recovery and system backup; user training for simple to advanced applications; and much more.
Geeks on Site’s training services are designed for customers of all skill levels who wish to become more adept with technology. These services encompass a wide range of topics and applications, from courses on Windows updates; primers on various Microsoft Office suite applications and functions; and social media use and best practices.
Geeks on Site’s business technology experts help small business owners and IT professionals with a wide range of IT-related matters as well, including: wireless router and firewall configuration; data backup and recovery solutions; server installs, and more.
Geeks on Site also offers monthly maintenance plans that help individual and business customers maintain safe, efficient computer systems for years running. For a low fixed rate, each monthly plan includes unlimited phone support; remote preventive maintenance services and tutorials; expedited dispatch for issues that can’t be addressed remotely; and support for peripheral equipment such as printers and scanners.
We will fix your computer today! Call us 24/7 at (800) 963-6713
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Frequently Asked Questions
What does Geeks on Site pay for a Account Manager - Phase V Fulfillment?
Geeks on Site offers a competitive compensation package for the Account Manager - Phase V Fulfillment role. The salary range is USD 1k - 2k per year. Apply through Clera to learn more about the full compensation details.
What does a Account Manager - Phase V Fulfillment do at Geeks on Site?
As a Account Manager - Phase V Fulfillment at Geeks on Site, you will: the Account Manager will serve as the primary contact for assigned client accounts and will build and maintain strong, long-term client relationships. They will coordinate with internal teams to ensure seamless execution of client orders and handle client escalations with a solution-oriented mindset..
Is the Account Manager - Phase V Fulfillment position at Geeks on Site remote?
The Account Manager - Phase V Fulfillment position at Geeks on Site is based in Mexico, Mexico. Contact the company through Clera for specific work arrangement details.
How do I apply for the Account Manager - Phase V Fulfillment position at Geeks on Site?
You can apply for the Account Manager - Phase V Fulfillment position at Geeks on Sitedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.