About this role
Job DetailsJob Location: Tonkin Toyota - Portland, OR 97233Position Type: Full TimeSalary Range: $20.00 - $28.00 HourlyJob Category: ServiceRon Tonkin Toyota is one of the fastest-growing dealerships in the Greater Portland Area. With business booming, we are interested in adding a motivated Service BDC Representative to our Service Team.
Our Service BDC Representatives play a key role on our team, acting as the face and voice of our Service Department. Your job would revolve heavily around providing exceptional customer service. The ideal candidate would have a bright personality and previous experience operating a phone system and computer.
Service BDC Representative Job Responsibilities
Scheduling customers into our online system efficiently.
Assisting customers with rental vehicle arrangements.
Delivering world-class customer service in a fast-paced work environment.
Proactive outbound service scheduling and follow-up.
Answering service calls and managing email correspondence.
Service BDC Representative Benefits and Compensation
Compensation: Up to $28.00 per hour, depending on experience.
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsService BDC Representative Qualifications
Prior experience in either a Reception, Call Center, or BDC Representative Role is preferred.
Professional appearance and behavior.
Computer and phone literacy.
Excellent phone etiquette and communication skills.
Corporate Hiring Requirements: Candidates must be 18 years or older with a clean driving record, valid driver's license, and able to pass a criminal background and drug screen.
There’s only one way to find out if you have what it takes to be our Service BDC Representative – Apply Today!
Other facts
About Gee Automotive Companies
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
What you'll do
- The Service BDC Representative is responsible for scheduling customers efficiently and assisting with rental vehicle arrangements. They must deliver exceptional customer service and manage service calls and email correspondence.
Ready to join Gee Automotive Companies?
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