About this role
Job DetailsJob Location: Tonkin Acura - Portland, OR 97225Salary Range: $6,000.00 - $11,000.00 Commission/monthJob Category: ServiceRon Tonkin Acura is a premier automotive dealership known for exceptional customer service, integrity, and a commitment to excellence. We are currently seeking a Service Advisor to join our professional and customer-focused service team. This is an outstanding opportunity for an experienced advisor who is passionate about delivering a premium service experience and building lasting client relationships.
If you thrive in a fast-paced dealership environment, enjoy working with customers, and take pride in being the bridge between service technicians and clients—we want to hear from you!
Why Work for Ron Tonkin Acura?
Ron Tonkin Acura is a respected, well-established dealership with a reputation for professionalism, quality, and customer satisfaction. We believe our employees are the foundation of our success and are committed to providing a supportive, rewarding workplace.
Here’s what sets Ron Tonkin Acura apart:
High-Volume, Premium Brand – Consistent service traffic with loyal Acura customers
Customer-Centered Culture – Focus on transparency, trust, and long-term relationships
Modern Service Department – Clean, organized facility with advanced diagnostic technology
Career Growth Opportunities – Ongoing Acura training, professional development, and advancement potential
Strong Management Support – Clear processes, teamwork, and leadership that values your role
Service Advisor Responsibilities
Greet customers promptly and professionally, creating a welcoming service experience
Listen to customer concerns and accurately document vehicle issues and service requests
Prepare clear, detailed repair orders and explain recommended services and maintenance
Communicate effectively with technicians regarding diagnostics, repairs, and timelines
Provide timely updates to customers throughout the service process
Ensure all work is completed according to Acura manufacturer standards and dealership procedures
Review completed repairs with customers and explain invoices and future maintenance needs
Maintain accurate records and documentation within the dealership service system
Handle customer concerns and resolve issues with professionalism and care
Service Advisor Compensation and Benefits
Pay Range: $7,000.00 to $10,000.00 a month!
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsService Advisor Qualifications
Previous experience as an automotive service advisor preferred
Strong customer service and interpersonal skills with a professional demeanor
Ability to clearly explain automotive repairs and maintenance to customers
Knowledge of dealership service operations and repair order processes
Experience using dealership management systems and digital service tools (CDK is a plus!)
Strong organizational and time-management skills
Commitment to dealership policies, manufacturer standards, and customer satisfaction goals
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.
If you’re ready to accelerate your career with a trusted dealership -- Apply today!
RTA
Other facts
About Gee Automotive Companies
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
What you'll do
- The Service Advisor is responsible for greeting customers, documenting vehicle issues, preparing repair orders, and communicating with technicians. They also provide updates to customers and ensure all work meets manufacturer standards.
Ready to join Gee Automotive Companies?
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