About this role
Job DetailsJob Location: Tucson Subaru - Tucson, AZ 85704Position Type: Full TimeSalary Range: $15.20 - $15.20 HourlyJob Category: ServiceTucson Subaru, a top-rated and well-known automotive dealership located off N. Oracle Road, has an exciting opening in our service department. We are actively seeking out an Express Service Advisor to join our team! Our dealership has received the Dealer of the Year Award in Arizona for 8-year running, 2015-2022, and there has never been a better time to join! Working as our Express Service Advisor, your main responsibility would be writing service ROs for our express lane and communicating with our clients. The ideal candidate would have prior service writing experience with great customer service.
Express Service Advisor Responsibilities
Ensure that customers receive prompt, courteous, and effective service.
Drive the sale of technicians' time to meet the department's sales forecast.
Prioritize required services and be prepared to provide options upon request.
Keep customers informed on completion times, service expenses, and possible changes.
Ensure customer has a positive dealership experience.
Express Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsExpress Service Advisor Qualifications
1-3 years of strong Customer Service experience. Previous Automotive experience is a plus, but not required!
A desire to work effectively in a team environment.
Strong attention-to-detail
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready to start your career with Tucson Subaru – Apply now!
Other facts
About Gee Automotive Companies
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
What you'll do
- The Express Service Advisor is responsible for writing service ROs for the express lane and communicating with clients. They ensure customers receive prompt and effective service while keeping them informed about service completion times and expenses.
Ready to join Gee Automotive Companies?
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