About this role
Job DetailsJob Location: Central Puget Sound - Kirkland, WA 98033Salary Range: $48,000.00 - $120,000.00 Base+Commission/yearJob Category: CorporateGee Automotive Companies is actively seeking a motivated and customer-focused individual to join our team as a Service Advisor. This is an excellent opportunity for someone looking for a rewarding career in the automotive industry. As a Service Advisor, you will be responsible for providing outstanding service to our customers, guiding them through their vehicle’s service and repair needs, and ensuring an exceptional experience at every touchpoint.
Why Choose Gee Automotive Companies?
Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets.
Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions.
Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities.
State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology.
Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service.
Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences.
Service Advisor Job Responsibilities
Greet customers and provide expert guidance on vehicle service needs.
Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition.
Accurately create and manage service orders, providing detailed information to the technician team.
Work closely with the service department to ensure timely completion of services and repairs.
Upsell service products, maintenance packages, and accessories to meet customer needs.
Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction.
Maintain clear communication with customers about the status of their vehicle and any additional services required.
Provide excellent customer service in a high-energy, team-oriented environment.
Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsService Advisor Qualifications
High School Diploma or equivalent.
Prior automotive service or customer service experience is preferred but not required.
Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner.
Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction.
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready to take that next step down your career path – Apply Now!
Other facts
About Gee Automotive Companies
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
What you'll do
- As a Service Advisor, you will greet customers and provide expert guidance on their vehicle service needs. You will also manage service orders and maintain communication with customers regarding their vehicle status.
Ready to join Gee Automotive Companies?
Take the next step in your career journey