Job Description Summary

In this role, you will be crucial in executing SaaS product onboarding initiatives and supporting process excellence for the GEHC International region. You will collaborate closely with business stakeholders within various regions and SBUs, process leads, and cross-functional teams to refine onboarding workflows, improve efficiency, and establish key performance indicators (KPIs). Your ability to analyze, optimize, and standardize processes will be critical in ensuring a seamless onboarding experience while aligning with business priorities and regulatory requirements.

Job Description

Roles and Responsibilities:

• Partner with cross-functional teams and business stakeholders within the region to drive SaaS product onboarding, ensuring smooth execution and adherence to best practices.

• Develop and maintain structured process maps and guidelines that facilitate efficient onboarding of digital solutions onto the SaaS platform.

• Conduct fit/gap assessments to evaluate current processes, identify efficiencies, and recommend targeted improvements.

• Establish baseline KPIs, track performance metrics, and refined success benchmarks in collaboration with key business leaders.

• Work alongside process leads to document, refine and enhance SaaS digital artifacts, ensuring they align with overarching strategic objectives.

• Ensure adherence to industry regulations, compliance frameworks, and internal governance policies while fostering continuous process enhancements.

• Engage with leadership and key stakeholders to align process standardization efforts with broader objectives.

• Continuously monitor process performance, provide data-driven insights, and support ongoing refinements to enhance SaaS onboarding effectiveness.

• Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis.

Required Qualifications:

• Bachelor's degree in Business, Engineering, or a related field (Master's degree preferred).

• Minimum 3 years of experience in process improvement, digital transformation, or SaaS onboarding

• Strong analytics skills with demonstrated expertise in defining, measuring, and refining KPIs to evaluate process effectiveness.

• Great communication and leadership skills

• Proven experience in process improvement and digital transformation, with a strong track record of leading successful projects.

Desired Characteristics:

• Hands-on experience with process mapping, business process optimization methodologies and data driven decision making frameworks.

• Familiarity with SaaS platforms, digital onboarding best practices, and enterprise-wide process management

• Exposure to process mining tools such as Celonis is an advantage.

• A proactive problem solver with a keen ability to identify opportunities for process enhancements and stakeholder management.

Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems.

• Skilled in breaking down problems, documenting problem statements and estimating efforts

• Demonstrates awareness about competitors and industry trends

• Has the ability to analyze impact of technology choices

Leadership:

• Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members.

• Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results.

• Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct.

• Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives.

• Personal Attributes: Strong oral and written communication skills, Strong interpersonal skills, Effective team building and problem solving abilities, persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit

Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information