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MR Clinical Education Specialist
full-timeItaly

Summary

Location

Italy

Type

full-time

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About this role

Job Description Summary

The role is responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare MR products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.

Job Description

Key responsibilities include:

  • Provide technical and clinical information to customer by demonstrating the full range of MR product features and benefits.
  • Develop, coordinate and deliver product training to customers on software and applications of the GE Healthcare MR portfolio of scanners and post-processing workstation.
  • Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
  • Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
  • Use product knowledge to assist commercial and marketing teams in developing sales tools.
  • Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

Required Qualifications:

  • TSRM or Master’s Degree in Biomedical Engineer or related.
  • Easy to establish relationship with people, open and flexible to work outside of the office.
  • Willingness to travel extensively within your specified geographic region as well as to nationwide for trainings, sales meetings and tradeshows
  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
  • Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
  • Team oriented with a customer satisfaction mindset
  • Strong presentation skills (public speaking and lecture experience desired)
  • Ability to communicate effectively using local language
  • Fluent in English and Italian
  • Clinical/medical background is also requested.
  • Clinical scanning skills in MR modality

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-FG1

Additional Information

Relocation Assistance Provided: No

Other facts

Tech stack
Technical Training,Clinical Training,Customer Support,Product Demonstration,Problem-Solving,Communication,Presentation Skills,Teamwork,Customer Satisfaction,Clinical Background,MR Modality,Sales Support,Feedback Reporting,Relationship Building,Initiative,Flexibility

About GE HealthCare

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.

With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.

We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1892

What you'll do

  • The MR Clinical Education Specialist is responsible for providing technical and clinical training to customers who have purchased GE Healthcare MR products. This includes on-going support, product demonstrations, and monitoring customer satisfaction through education and training.

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Frequently Asked Questions

What does a MR Clinical Education Specialist do at GE HealthCare?

As a MR Clinical Education Specialist at GE HealthCare, you will: the MR Clinical Education Specialist is responsible for providing technical and clinical training to customers who have purchased GE Healthcare MR products. This includes on-going support, product demonstrations, and monitoring customer satisfaction through education and training..

Why join GE HealthCare as a MR Clinical Education Specialist?

GE HealthCare is a leading Hospitals and Health Care company.

Is the MR Clinical Education Specialist position at GE HealthCare remote?

The MR Clinical Education Specialist position at GE HealthCare is based in Italy. Contact the company through Clera for specific work arrangement details.

How do I apply for the MR Clinical Education Specialist position at GE HealthCare?

You can apply for the MR Clinical Education Specialist position at GE HealthCare directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about GE HealthCare on their website.