Job Description Summary

As an Applications Specialist Women Health Ultrasound, you are in charge of providing the formal technical and clinical support during the sales process within the Flemish part of Belgium and focused on the Women Health Ultrasound product segment. Your responsibilities include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives for the geography. In addition, your role may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.

Job Description

Key responsibilities include (but are not limited to):

• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

• Collaborate and active input into tender requests, answering on tenders

Required Qualifications:

• Minimum associate or bachelor’s degree preferred in related business or technical/clinical field

• Ability to communicate effectively using local language, minimum requests are Dutch & English, French is an added value.

• Willingness to travel extensively within your specified geographic region, Flemish part of Belgium, as well as to nationwide meetings, workshops and tradeshows. Willingness to travel within the European region, to European meetings/trainings and tradeshows.

• Strong presentation skills (public speaking and lecture experience desired)

• Willingness to be flexible/adapt to changing work environments

Preferred Qualifications:

• Clinical experience in large hospital/university setting preferred

• Three or more years of demonstrated clinical scanning skills in Women Health ultrasound

• Demonstrated ability to understand and present complex material in understandable terms

• Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

• Team oriented with a customer satisfaction mindset

• Ability to multi-task effectively and manage multiple priorities at one time

About Us

 

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

 

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

GE HealthCare - Creating a world where healthcare has no limits

 

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Additional Information