• Full time continuing opportunity

• Lead strategies that shape a respectful, inclusive workplace culture across the University

• Offering a competitive remuneration package including 17% superannuation

About the opportunity

The Senior Manager, Workplace Behaviour and Conduct plays a pivotal role in fostering a respectful and inclusive workplace culture at the University. This position provides strategic leadership in managing and resolving staff-related complaints, ensuring compliance with policies and legislation, and mitigating reputational and operational risks. In addition to overseeing investigations and complaint-handling processes, the role drives proactive strategies for prevention and early resolution, develops robust systems for monitoring trends, and contributes to policy development and capability building across the institution. This is an opportunity to influence positive change and uphold the University’s commitment to integrity, trust, and excellence.

Your key responsibilities will be to:

• lead and improve University-wide complaint handling systems and processes

• oversee fair and timely resolution of staff-related complaints, including complex cases

• develop proactive strategies for prevention and early resolution of workplace issues

• ensure compliance with legislation, policies, and risk management standards

• manage and support a team, fostering a culture of respect and accountability

• contribute to policy development and initiatives that promote a safe, inclusive workplace.

About you

• expertise in handling, managing and resolving workplace complaints, including complex and sensitive matters

• skilled in developing proactive strategies for prevention and early resolution of issues

• strong leadership capability with experience managing teams and fostering a respectful culture

• proven ability to ensure compliance with legislation, policies, and risk management standards

• excellent analytical, communication, and stakeholder engagement skills

• ability to contribute to policy development and initiatives that promote a safe, inclusive workplace.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Toby Berryman, Recruitment Operations by email to [email protected] .

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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