• Full time continuing opportunity (hybrid)

• Lead investigations that make a real difference to staff experience and organisational integrity

• Base Salary $126,065- $142,171 + 17% superannuation

About the opportunity

The new Case Management and Remediation team, within Workplace Relations and Compliance, is dedicated to supporting the University in meeting its compliance obligations. The team contributes to the University’s compliance objectives by driving the investigation and resolution of claims and enquiries, including pay outcomes. The team also has a key role in continuous improvement and the development of the University’s capabilities and understanding of workplace compliance, across all faculties and business areas, ensuring correct and consistent application of University‘s policies and procedures, industrial agreements and legislative requirements.

The Case Officer Lead, Management & Remediation plays a pivotal role in the Workplace Compliance & Policy team, leading the triage and investigation of wage‑related enquiries to ensure fair, accurate and compliant pay outcomes across the University. You will oversee complex case work, guide Case Officers through sensitive investigations, analyse data to identify risks, and prepare clear findings and recommendations that inform organisational decision‑making. You will build strong partnerships with key stakeholders across HR, faculties, payroll and legal teams, contributing to a culture of integrity, compliance and continuous improvement. This role is ideal for someone with strong judgement, investigative capability and a passion for strengthening workplace compliance in a complex, high‑impact environment.

Your key responsibilities will be to:

• lead the triage and progression of wage‑related enquiries and investigations

• analyse information and data to identify compliance issues and risks

• prepare clear investigation findings and recommendations for senior stakeholders

• support Case Officers with guidance, stakeholder engagement and evidence gathering

• build strong working relationships across HR, payroll, faculties and legal teams

• maintain accurate records and contribute to reporting and broader compliance initiatives.

About you

• strong understanding of compliance, regulatory and industrial frameworks

• experience conducting complex investigations and preparing clear findings and recommendations

• skilled in analysing information and data from multiple sources to identify risks and issues

• proven ability to manage high‑volume case work with sound judgement and attention to detail

• excellent communication and interpersonal skills, with the ability to work effectively across diverse stakeholder groups

• advanced problem‑solving skills and proficiency with Microsoft Office, particularly Excel for data review and analysis.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustments or any documents in alternate formats, please contact Toby Berryman, Recruitment Operations, by email at [email protected] .

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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