About this role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Job Summary:A Customer Service Representative (CSR) is responsible for loading galley equipment onto a truck, driving the truck to aircrafts, and unloading the equipment.
Main Duties and Responsibilities:
• Loads galley equipment onto the truck
• Drives the truck to the aircraft
• Unloads galley equipment off the truck
• All activities must be accomplished according to customer guidelines and while adhering to safety regulations
• Interacts with the airline representatives at the aircraft
• Communicates by radio to supervisors and dispatchers
• Performs Truck Pre-Trip Inspections as required
• Follows directions
• Works as a member of a team
• Additional duties may be assigned as deemed necessary by management
Qualifications
Education:
• High School Diploma or GED preferred
Work Experience:
• Up to one-year experience preferred
Technical Skills: (Certification, Licenses and Registration)
• Current U.S. driver's license
• Some locations may require a Customs Seal from local airport authority
Language / Communication Skills:
• Must be able to read and write to complete required forms
• Communicate effectively with supervisors and co-workers
Requirements of the Job:
• Work assigned schedule which may vary and could include weekends and holidays
• Works overtime when required
• Arrives to work on-time
• Completes paperwork and related administrative duties
• Must comply with Company Policies
Work Environment
• Must be able to lift, push, pull, and move product, equipment and supplies up to seventy-five (75) pounds
• Must be able to work at heights up to 25 feet or more depending upon aircraft.
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
• Will be exposed to extreme temperature changes and noise
• Majority of duties performed outside in all weather conditions
• This is a physically demanding position
We are accepting applications for this position on an ongoing basis.
For California Residents, please click here to view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
Other facts
About gategroup
Shaping the future of Inflight Hospitality.
At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.
Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.
Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.
From gourmet meals to intelligent retail programs, our mission is simple:
To elevate every journey.
What you'll do
- The Truck Driver is responsible for loading galley equipment onto a truck, driving it to aircraft, and unloading the equipment. The role requires adherence to safety regulations and effective communication with airline representatives.
Ready to join gategroup?
Take the next step in your career journey