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FRONT DESK - FRONT DESK AGENT
full-timeFlorida

Summary

Location

Florida

Type

full-time

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About this role

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Join an award-winning company!

The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida and we pride ourselves in our 5-Diamond Certified service. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.

Apply today and take advantage of a unique opportunity to work at this historic property!

Job Description

Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.

Training & Experience

Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel. A valid driver’s license required.

Job Knowledge

  • Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
  • Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.

Compensation

  • Commensurate with experience

Schedule

  • Varied to include weekends and holidays

Benefits

  • Vacation Pay, Holiday Pay, Sick Pay 
  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance
  • Dry Cleaning/Laundry
  • Free Parking
  • Employee Café
  • 401(k)

The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Other facts

Tech stack
Customer Service,Concierge Duties,Reservations,Transportation Assistance,Check In/Out,High Quality Guest Service,Computer Skills,Cashiering,Knowledge of Jacksonville Area,Professional Manner

About GATE HR

Ponte Vedra Inn and Club welcomes you to north Florida’s most sophisticated luxury spa. We have created an aesthetically pleasing environment where peaceful surroundings and ultra-modern facilities combine with an impressive selection of more than one hundred beauty and pampering services. From the moment you arrive you’ll feel the difference. Infused with inspirations from the great spas throughout the world, the spa’s decor is at the same time, reflective of the natural beauty and casual elegance of Ponte Vedra Beach, where the ocean’s ever-changing beauty forever inspires renewal.

Team size: 51-200 employees
LinkedIn: Visit
Industry: Wellness and Fitness Services
Founding Year: 1986

What you'll do

  • Act as an ambassador for the guest experience, assisting guests from arrival to departure. Direct guests to various departments and provide assistance with reservations and transportation.

Ready to join GATE HR?

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Frequently Asked Questions

What does a FRONT DESK - FRONT DESK AGENT do at GATE HR?

As a FRONT DESK - FRONT DESK AGENT at GATE HR, you will: act as an ambassador for the guest experience, assisting guests from arrival to departure. Direct guests to various departments and provide assistance with reservations and transportation..

Why join GATE HR as a FRONT DESK - FRONT DESK AGENT?

GATE HR is a leading Wellness and Fitness Services company.

Is the FRONT DESK - FRONT DESK AGENT position at GATE HR remote?

The FRONT DESK - FRONT DESK AGENT position at GATE HR is based in Florida, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the FRONT DESK - FRONT DESK AGENT position at GATE HR?

You can apply for the FRONT DESK - FRONT DESK AGENT position at GATE HR directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about GATE HR on their website.