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This Way ONward Sales Associate - 2 Folsom St
part-time•Elkhart
About this role
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
Who You Are
- Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
- Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Ability to learn procedural knowledge acquired through on-the-job training
What you'll do
- Engage and connect with customers by providing excellent customer service and educating them about products. Support store leadership and collaborate with employees to ensure efficient task completion.
About Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com.
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Frequently Asked Questions
What does a This Way ONward Sales Associate - 2 Folsom St do at Gap Inc.?
As a This Way ONward Sales Associate - 2 Folsom St at Gap Inc., you will: engage and connect with customers by providing excellent customer service and educating them about products. Support store leadership and collaborate with employees to ensure efficient task completion..
Is the This Way ONward Sales Associate - 2 Folsom St position at Gap Inc. remote?
The This Way ONward Sales Associate - 2 Folsom St position at Gap Inc. is based in Elkhart, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the This Way ONward Sales Associate - 2 Folsom St position at Gap Inc.?
You can apply for the This Way ONward Sales Associate - 2 Folsom St position at Gap Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.