We’re looking for an experienced Product Governance Analyst to join our UK Retail team on a fixed-term basis, helping ensure our insurance products remain compliant, customer-focused, and aligned with regulatory standards, particularly under the FCA’s Consumer Duty.

This is an 18-month fixed term contract role, with the possibility to be extended based on business needs.

We are happy to consider candidates on a remote basis, with travel once a month into a local Gallagher branch.

• Conduct comprehensive analysis of our product portfolio to ensure adherence to the highest levels of consumer protection.
• Work as part of the Product Governance team to ensure business units are compliant in respect of New Product development and Existing Product changes.
• Assist with identification and implementation of Product Governance controls and ensure our processes and best practice are appropriately documented.
• Be integral to the Product Review process at Gallagher Retail, ensuring Product Assessments are completed annually or as required, and all products go through regular risk reviews.
• Collaborate with cross-functional teams, including Legal, Compliance, and Product Development, to ensure compliance with regulatory requirements.
• Develop and implement product governance policies and procedures to ensure adherence to Consumer Duty regulations.
• Monitor industry trends and regulatory changes related to customer duty of care and provide recommendations for necessary adjustments to our product offerings.
• Conduct regular audits and reviews to assess the effectiveness of our product governance framework.
• Collaborate with internal stakeholders to ensure that customer feedback and complaints are appropriately addressed and incorporated into product governance processes.
• Provide training and guidance to internal teams on customer duty of care regulations and best practices.
• Preparation of materials and delivery of presentations to internal stakeholders
• Stay up-to-date with industry best practices and emerging trends in Consumer Duty and other relevant regulatory obligations to continuously improve our product governance framework.

• Must have experience in product governance, conduct and/or compliance within the UK insurance industry.
• Solid understanding of FCA regulations, especially Consumer Duty.
• Strong analytical and communication skills.
• Able to work independently and manage cross-team collaboration.
• Comfortable working in a fast-paced, regulated environment.
• UK-based remote role (occasional travel required).
• Competitive fixed-term salary with access to core benefits.
• Duration: 18-month contract (with potential to extend based on business needs).
• Eligible to work in the UK.

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.