Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

The AVP of Risk Management Client Analytics will lead a high-performing team of analysts dedicated to supporting Gallagher Bassett’s largest and most sophisticated clients. As a key leader within the Consultative Analytics team, this role is responsible for driving actionable insights, delivering tailored analytics solutions, and fostering innovation to meet the complex needs of risk management clients—who collectively represent a significant portion of the organization’s revenue.

This position requires a strategic thinker with a strong analytical background, exceptional communication skills, and the ability to collaborate effectively with internal and external stakeholders. The AVP will play a pivotal role in identifying opportunities for program improvement, developing data-driven recommendations, and presenting insights to senior executives and clients. Approximately 30% travel is expected.

Key Responsibilities:

1. Strategic Leadership & Team Oversight:
• Lead and mentor a team of analysts, fostering a culture of excellence, innovation, and collaboration.
• Oversee the delivery of customized analytics solutions for risk management clients, ensuring alignment with client goals and organizational priorities.
• Provide guidance on complex analyses, ensuring a hypothesis-driven approach that delivers actionable insights.
2. Client-Focused Analytics & Insights:
• Identify program improvement opportunities through rigorous trend analysis, benchmarking, and scorecard reviews.
• Develop and deliver analytical insights, including root cause analysis and actionable recommendations, in collaboration with internal subject matter experts (SMEs).
• Guide the creation of KPI dashboards and executive-level reporting tailored to client-specific priorities.
3. Executive Communication & Client Engagement:
• Package insights into polished, executive-ready presentations for internal and external stakeholders.
• Actively participate in client presentations, serving as a trusted advisor and analytics expert.
• Generate industry insights and thought leadership to support client service teams and enhance client relationships.
4. Innovation & Continuous Improvement:
• Evaluate the effectiveness of Gallagher Bassett’s solutions through rigorous outcome analysis, adjusting for variables to ensure accurate assessments.
• Conduct primary and secondary research to address complex business questions and identify data requirements.
• Oversee the development of tools and technology to enhance analytics capabilities and streamline processes.
5. Thought Leadership & Industry Expertise:
• Draft white papers and thought leadership pieces on emerging trends impacting the insurance and workers’ compensation industries.
• Stay abreast of industry developments to inform analytics strategies and client recommendations.

Essential Qualifications:

• Proven experience leading analytics teams, with a focus on delivering insights for large, sophisticated clients.
• Expertise in hypothesis-driven analysis, root cause determination, and actionable recommendations.
• Strong proficiency in data visualization, dashboard creation, and executive-level reporting.
• Exceptional communication and presentation skills, with the ability to convey complex insights to senior executives and clients.
• Demonstrated ability to manage multiple priorities and solve problems of moderate to high complexity.
• Experience in the insurance, risk management, actuarial sciences, or consulting is highly desirable.

Key Competencies:

• Strategic thinking and problem-solving
• Leadership and team development
• Client-centric mindset with a focus on delivering value
• Analytical rigor and attention to detail
• Strong collaboration and stakeholder management skills

Required:

• Bachelor’s degree or higher, with strong academic credentials
• Proficient with Excel and PowerPoint, ideally with experience in advanced analytics tools like R, Python, SQL, SAS, Power BI, or Tableau
• 7 or more years professional experience with quantitative analysis, working in a face paced, deadline driven environment
• Demonstrated experience in a client and/or market facing role
• 30-40% travel
• Bachelor's degree; 6 years professional experience with quantitative analysis.
• 3 years supervisory/management experience.
• 30-50% travel. Highly polished presentation skills.

Desired:

• Master’s/MBA degree
• Several years of experience managing a high performing analytical team
• Strong academic credentials
• Familiarity with Access or enterprise database programs a plus.

Work Traits:

Critical Thinking, Leadership, Comfortable presenting in front of clients and senior management, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills

Preferred:

Master's/MBA degree;

Proficient with Excel and PowerPoint, familiarity with Access or enterprise database programs a plus.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.