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Administrative Assistant
full-timeTamworth

Summary

Location

Tamworth

Type

full-time

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About this role

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Join our friendly team in Tamworth as an Administration Assistant. You'll play a key role in supporting our Commercial customer claims journey. This is a great opportunity to start your career in an office environment. After probation, enjoy the flexibility of hybrid working, combining home and office-based work. 


How you'll make an impact

You’ll help ensure claims are recorded accurately and processed smoothly. From managing diaries to handling post and maintaining office supplies, your work will keep everything running efficiently. You’ll also communicate with clients, issue letters, and support the team with general administration. Your attention to detail and organisational skills will make a real difference. 


About You

We’re looking for someone who’s comfortable in an office environment and enjoys working as part of a team. You’ll need good communication skills, a working knowledge of MS Word and Excel, and the ability to prioritise tasks. If you’re self-motivated, organised, and can handle sensitive information with care, we’d love to hear from you. 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Other facts

Tech stack
Communication Skills,MS Word,MS Excel,Organizational Skills,Attention To Detail,Teamwork,Self-Motivation,Task Prioritization

About Gallagher

About Gallagher Bassett:

We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.

Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.

Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.

We have operations in the United States, Australia, and the United Kingdom.

Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Insurance
Founding Year: 1962

What you'll do

  • You will help ensure claims are recorded accurately and processed smoothly. Your tasks will include managing diaries, handling post, maintaining office supplies, and supporting the team with general administration.

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Frequently Asked Questions

What does a Administrative Assistant do at Gallagher?

As a Administrative Assistant at Gallagher, you will: you will help ensure claims are recorded accurately and processed smoothly. Your tasks will include managing diaries, handling post, maintaining office supplies, and supporting the team with general administration..

Why join Gallagher as a Administrative Assistant?

Gallagher is a leading Insurance company.

Is the Administrative Assistant position at Gallagher remote?

The Administrative Assistant position at Gallagher is based in Tamworth, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Administrative Assistant position at Gallagher?

You can apply for the Administrative Assistant position at Gallagher directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Gallagher on their website.