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Galileo Global Education
Supervisor Call Center
full-time•Puebla City

Summary

Location

Puebla City

Type

full-time

Company links

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About this role

En Universidad IEU promovemos una nueva cultura profesional basada en una formación integral y en un liderazgo con sentido social y hoy nos encontramos en búsqueda de tu talento y te invitamos a pertenecer al equipo como:

Supervisor de Contact Center

Turno Vespertino: lunes a sábado 2:30 pm a 9 pm

Requisitos:

-Licenciatura concluida o trunca

-Experiencia en Contac center, call center, etc.

-Paquetería office (Excel)

Funciones:

-Manejo de CRM

-Asignación de folios

-Apoyo al equipo en cierre de ventas

-Generar estrategias innovadoras para el cumplimiento de metas

Ofrecemos:

-Vales de despensa

-Incentivos extras (premios por desempeño)

-Becas educativas

Prestaciones de ley desde el primer día (utilidades, vacaciones, aguinaldo, IMSS, INFONAVIT)

Zona de trabajo:

-Centro de Puebla

¡UNETE A NUESTRO EQUIPO!

“Todos nuestros procesos de selección son gratuitos y están abiertas a cualquier persona, sin distinción de edad, género, orientación o cualquier otra condición. ¡Tu talento es lo que importa!”

Other facts

Tech stack
Call Center Experience,CRM Management,Sales Support,Office Suite,Innovative Strategies

About Galileo Global Education

Galileo Global Education, world leader in independent higher education with 210,000 students, 61 schools and 106 campuses in 18 countries, placed employability and innovation at the heart of its strategy for 15 years.
Galileo Global Education's mission is to enable everyone, regardless of their starting point, to unleash their potential and boost their long term employability. Our vision: to move the lines of the world of Education through innovation, and the hybridization of disciplines, pedagogies, schools and geographies.

The Group's schools, specialized in particular in the fields of digital, business, design, digital communication, health, arts and culture, share the same vision of higher education: the importance of interdisciplinarity, supervision of students, high quality training, international culture and professional integration.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Higher Education

What you'll do

  • The Supervisor Call Center will manage CRM systems, assign case numbers, support the sales team, and develop innovative strategies to meet goals. This role involves overseeing the performance of the contact center team.

Ready to join Galileo Global Education?

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Frequently Asked Questions

What does a Supervisor Call Center do at Galileo Global Education?

As a Supervisor Call Center at Galileo Global Education, you will: the Supervisor Call Center will manage CRM systems, assign case numbers, support the sales team, and develop innovative strategies to meet goals. This role involves overseeing the performance of the contact center team..

Why join Galileo Global Education as a Supervisor Call Center?

Galileo Global Education is a leading Higher Education company.

Is the Supervisor Call Center position at Galileo Global Education remote?

The Supervisor Call Center position at Galileo Global Education is based in Puebla City, Puebla, Mexico. Contact the company through Clera for specific work arrangement details.

How do I apply for the Supervisor Call Center position at Galileo Global Education?

You can apply for the Supervisor Call Center position at Galileo Global Education directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Galileo Global Education on their website.