About this role
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
ServiceNow developer will be responsible for designing, developing, implementing, and maintaining solutions on the ServiceNow platform. Will work with stakeholders to translate requirements into efficient applications through scripting, workflow creation, and integrations while ensuring security and compliance.
Your role in our mission
- Developing, installing, and troubleshooting ServiceNow applications
- Modifying existing applications and workflows to meet specific business requirements.
- Integrating ServiceNow with other systems and applications.
- Creating and managing scripts to automate tasks and processes.
- Designing and implementing custom workflows to streamline business processes.
- Troubleshooting technical issues and identifying root causes.
- Providing technical support to users and administrators.
- Ensuring the stability and reliability of the ServiceNow platform.
- Deep understanding of ServiceNow's architecture and functionalities.
Knowledge of IT Service Management (ITSM) principles and best practices. - Familiarity with ServiceNow's modules and applications (ITSM, CSM, ITOM).
- Working closely with business stakeholders to understand their needs and requirements.
- Collaborating with other developers and IT professionals.
- Experience with software development methodologies and tools.
- Deep understanding of the Configuration Management Database (CMDB) and Configuration Items (CI).
What we're looking for
- 3+ years of ServiceNow design, development, implementation, and maintenance experience
- Demonstrated expertise in SNOW modules like ITSM, CSM, ITOM, HAM, SAM, GRC, SecOps etc.
- Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
- Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
What you should expect in this role
- Remote opportunity within the US
- May require on-call, shift, weekend, and evening work
- Video cameras must be used during all interviews, as well as during the initial week of orientation.
- Opportunities to travel through your work (0-10%)
- The deadline to submit applications for this posting is January 31, 2026
The pay range for this position is $54,500.00 - $77,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Other facts
About Gainwell Technologies LLC
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
What you'll do
- The ServiceNow Developer will design, develop, implement, and maintain solutions on the ServiceNow platform. They will work with stakeholders to translate requirements into efficient applications and ensure security and compliance.
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