Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
The Technical Release Delivery Coordinator will manage and oversee the release management lifecycle, ensuring timely and efficient releases across multiple environments. The ideal candidate will have expertise in ADO pipeline management, PowerShell scripting, and optionally AWS infrastructure management and Terraform. They will work closely with development, QA, and operations teams to implement and manage CI/CD pipelines, automate release processes, and ensure seamless integration and deployment. The role also involves identifying and mitigating release risks, ensuring compliance, and continuously improving release processes.
Release Planning & Coordination
• Collaborate with engineering leadership and development teams to monitor progress toward release milestones.
• Coordinate with Solutions Train Engineers and Product Support Project Managers to track client-specific release versions.
• Maintain and update the Patch Calendar Wiki, including delivery dates, approval guidelines, and client release plans.
Milestone Management
• Ensure all stakeholders (e.g., database administrators, release packaging, documentation teams) are aligned with delivery timelines.
• Escalate blockers and risks that may impact release schedules.
• Track and communicate the status of incremental deliveries (patches) and off-cycle deliveries (hotfixes).
Release Execution
• Coordinate code freeze milestones and ensure repository snapshots are captured accurately.
• Facilitate packaging of release artifacts including binaries, databases, configurations, and documentation.
• Verify production implementations and ensure all components meet the Definition of Done.
Communication & Documentation
• Send official communications to stakeholders when releases are ready for deployment.
• Maintain delivery notes and documentation for each release cycle.
• Liaise with technical writers and documentation teams to support iterative delivery processes.
Incident & Environment Management
• Work with Incident Managers to monitor and resolve environmental issues in Azure/AWS that could impact release stability.
• Ensure timely resolution of service requests and environmental incidents to avoid delivery delays.
• 7+ years of experience in Software Release Coordination or Delivery Management.
• Familiarity with Agile Methodologies, Sprint Planning, and PI Planning.
• Strong understanding of DevOps practices and CI/CD Pipelines.
• Proficiency in tools like Azure DevOps (ADO), GitHub, and SharePoint.
• Excellent communication and stakeholder management skills.
Preferred Certifications
• ITIL, Certified Release Coordinator (CRC), or equivalent Release/Change Management Certifications
The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
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