About this role
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
We’re looking for a high-performing and self-motivated system administrator with strong healthcare software solution expertise to join our M&O team and be the key resource for sustaining and supporting the mailroom operations document capture manager solution at Gainwell Technologies. This role requires close collaboration with engineering, infrastructure, and product teams, and involves ongoing interaction with a variety of end-users and internal stakeholders. The ideal candidate will have deep knowledge of scanning and OCR system administration, adding and managing user roles and permissions, application configuration, system workflow, and understanding of file directory.
Your role in our mission
- System administrator for scanning and OCR application.
- Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user.
- Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs.
- Researches and analyzes existing systems and program requirements, under periodic supervision.
- Designs programs for projects or enhancements to existing programs.
- Writes specifications for programs of low to moderate complexity.
- Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems.
- Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate.
- Creates appropriate documentation in work assignments such as program code, and technical documentation.
- Conducts quality assurance activities such as peer reviews.
- Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards.
- Triage/action trouble batches
- Add/manage users, roles, and permissions
- Run and monitor reports
- Perform basic troubleshooting (e.g. reading logs and monitoring system alerts)
- Perform system or worker restarts as needed (e.g. during a new build install)
- Communicate with stakeholders and system staff (Keyers, Supervisors, Managers, IT, etc.)
- Ability to understand FIS Formworks system workers (AC-1, DV, Store, etc.) and how the individual workers interact
What we're looking for
- · Basic programming skills
- · Good personal computer and business solutions software skills
- · Analytical and problem solving skills for design, creation and testing of programs
- · Interpersonal skills to interact with team members
- · Communication skills to work effectively with team members, support personnel, and clients
- · Ability to work independently and as part of a team
What you should expect in this role
- Opportunities to travel through your work (0-10%)
- Work remotely within the United States.
- May be required to work extended hours for special business needs.
- Video cameras must be used during all interviews, as well as during the initial week of orientation
The pay range for this position is $62,300.00 - $89,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Other facts
About Gainwell Technologies LLC
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
What you'll do
- The role involves being a system administrator for scanning and OCR applications, coding, testing, debugging, and documenting programs. The candidate will also assist in modifying systems to meet client needs and resolve production support problems.
Ready to join Gainwell Technologies LLC?
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