About this role
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
This Product Manager - Analytics, Reporting & Workflow role will help lead the development and strategy of healthcare technology products that support Medicaid programs, ensuring solutions meet regulatory requirements while aligning with client goals and user needs. Acting as the key liaison between stakeholders and development teams, this individual sets product vision, drives execution throughout the agile development lifecycle, and emphasizes reporting, analytics, and workflow optimization. The role includes ownership of product roadmap development and governance, serving as the voice of the client, and fostering strong collaboration through client engagement and cross‑functional partnerships. Ideal candidates bring experience with tools such as Power BI, SSRS, and workflow automation platforms like Appian, along with a strong understanding of Medicaid operations, including claims, encounters, eligibility, and financial reconciliation.
Your role in our mission
Product Strategy & Management
- Define and communicate a clear product vision and roadmap that supports Medicaid policy, operational efficiency, and client priorities.
- Translate complex business and regulatory requirements into actionable user stories and features with clear acceptance criteria.
- Own and manage the product backlog in partnership with colleagues, ensuring it reflects business value, stakeholder input, and technical feasibility.
- Develop and maintain Product Roadmaps aligned with other related and critical Product areas – working closely with Product Managers and other Product Owners.
- Focusing and leading the future strategy and needs of the solution area this individual would be responsible for.
Cross-Functional Collaboration
- Act as a liaison between internal development teams and external stakeholders to ensure shared understanding of priorities and goals.
- Ensure the final product meets quality expectations, user needs, and compliance requirements specific to Medicaid programs.
- Collaborating on sales activities and meeting client needs.
Process Optimization, Reporting & Automation
- Analyze existing product workflows and identify opportunities to streamline Medicaid business processes, reduce operational overhead, and improve user experience.
- Design and maintain operational dashboards and performance reports using tools such as Power BI and SSRS to support client reporting and decision making.
- Leverage business process automation tools such as Appian to increase transparency, compliance tracking, and workflow efficiency across key Medicaid activities.
What we're looking for
- 5+ years of experience as a Product Owner, Business Analyst, or Product Manager, preferably in the Medicaid or broader public health sector
- Solid understanding of Medicaid programs, policies, and business processes such as eligibility, claims, encounters, prior authorization, or provider management
- Strong experience working within Agile/Scrum environments
- Proficient in backlog management, requirements gathering, and stakeholder communication
- Hands-on experience with Power BI, SSRS, and workflow automation platforms (e.g., Appian)
- Excellent organizational, presentation, analytical, and interpersonal skills
What you should expect in this role
- Primarily remote within the US with occasional travel may be required
- Opportunities to travel through your work (0-10%)
- Willingness to work a flexible schedule to accommodate business needs and travel as required.
- Video cameras must be used during all interviews, as well as during the initial week of orientation.
The Deadline to submit applications for this posting is April 30, 2026.
The pay range for this position is $108,500.00 - $155,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Other facts
About Gainwell Technologies LLC
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
What you'll do
- The Product Manager will lead the development and strategy of healthcare technology products supporting Medicaid programs. This includes defining product vision, managing the product backlog, and ensuring compliance with regulatory requirements.
Ready to join Gainwell Technologies LLC?
Take the next step in your career journey