About this role
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Lead Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
The Lead Business Analyst is responsible for eliciting, analyzing, and documenting business requirements for software development projects. This role involves working closely with stakeholders, end-users, project managers, and developers to ensure that software applications are designed to meet business needs. The BA will help translate business objectives into technical solutions and support the software development lifecycle from inception to implementation.
Your role in our mission
- Requirement Gathering and Analysis
Meet with stakeholders to understand business needs.
Document functional and non-functional requirements.
Work with stakeholders to clarify and prioritize requirements. - Business Process Evaluation
Review current processes to identify improvements.
Recommend more efficient workflows and solutions.
Align business needs with software functionality. - Collaboration with Development Teams
Partner with developers designers and QA to confirm alignment with requirements.
Join design discussions and give input.
Act as a bridge between technical and non-technical teams. - Documentation
Prepare business requirement documents functional specs and user stories.
Create process flows and system documentation.
Develop user guides and training materials when needed. - Testing and Quality Assurance
Support user acceptance testing.
Identify and report issues and work with teams on resolutions.
Assist end users during testing and go live. - Stakeholder Management
Build strong relationships with business and IT partners.
Provide updates on progress challenges and next steps.
Keep communication clear throughout the project. - Project Management Support
Help with project planning tracking and deliverables.
Support timeline resource and risk management.
Report on status changes and milestones. - Change Management
Assist with reviewing and managing change requests.
Provide impact and risk analysis for proposed changes.
Help stakeholders make informed decisions.
What we're looking for
- 6+ years of experience as a Business Analyst in Software Application Development.
- Strong understanding of Software Development Lifecycles (SDLC), including Agile and Waterfall Methodologies.
- Proficiency in Requirement-Gathering Techniques, Process Mapping, and Documentation.
- Experience with Business Analysis Tools such as Jira, Confluence, Visio, etc.
- Healthcare and/or Pharmacy knowledge is required.
- Knowledge of Specific Software Systems or Industries (finance, healthcare, etc.) is a plus.
Preferred Certifications:
- Certified Business Analysis Professional (CBAP)
- PMI Professional in Business Analysis (PMI-PBA)
- Agile Certified Practitioner (PMI-ACP) or similar Agile certification
What you should expect in this role
- Remote within the US and US Territories
- Video cameras must be used during all interviews, as well as during the initial week of orientation
- Flexible Business Hours
The deadline to submit applications for this posting is May 30, 2026
The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
Other facts
About Gainwell Technologies LLC
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
What you'll do
- The Lead Business Analyst is responsible for eliciting, analyzing, and documenting business requirements for software development projects. This role involves collaborating with stakeholders and development teams to ensure software applications meet business needs.
Ready to join Gainwell Technologies LLC?
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