About this role
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Business Analyst - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.
In this position, you will apply intermediate‑level subject matter expertise to analyze and resolve a variety of common business issues and support projects of moderate complexity. You will exercise independent judgment within established practices, procedures, and guidelines to determine appropriate actions. As an informed and collaborative team member, you will provide analytical insights, contribute to project direction as needed, interpret policies, evaluate unique circumstances, and offer well‑reasoned recommendations.
Here are the details on this position.
Your role in our mission
Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.
- Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
- Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
- Research, identify, and specify solutions to problems.
- Support and conduct visualization, user experience and configuration elements of solution design.
- Document requirements specifications using high-maturity methods, processes and tools.
- Support requirements management and change management processes.
- Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
- Consider the business implications of the application of technology to the current business environment
What we're looking for
- Three or more years of Business Analyst experience in healthcare industry, including 2+ years' experience with Medicaid (preferred)
- Bachelor’s degree or equivalent combination of education and experience; degree in business administration, information systems, or a related field preferred
- Experience partnering with information technology and functional business teams
- Experience analyzing, documenting, and re‑engineering business processes
- Experience eliciting, documenting, and validating requirements using structured techniques
- Working knowledge of computer programming concepts and basic languages
Soft skills
• Interpersonal skills to interact with customers and team members
• Strong communication skills – verbal and written
• Strong analytical and problem-solving skills
• Presentation skills to present to management and customers
• Personal computer and business solutions software skills
• Ability to work in a team environment with multiple team members
What you should expect in this role
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Candidate must live within commuting (1 hour driving) distance to our Tallahassee office for this hybrid position
- Video cameras must be used during all interviews, as well as during the initial week of orientation
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The deadline to submit applications for this posting is January 29, 2026
#LI-HC1
The pay range for this position is $51,900.00 - $74,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Other facts
About Gainwell Technologies LLC
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.
Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.
Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
What you'll do
- As a Business Analyst, you will analyze and resolve business issues while supporting projects of moderate complexity. You will act as a liaison between clients and technical teams, providing analytical insights and recommendations.
Ready to join Gainwell Technologies LLC?
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