Position Overview

The key focus of the role is to close sales and achieve assigned sales goals by building rapport and achieving customer satisfaction. This includes discovery of net new leads, recovery of lost accounts/opportunities, and cross and up-sell activities in small accounts.

Responsible for partnering with the field sales rep (FSM) in their assigned territory or market segment and deliver qualified leads to the product specialist to assist in increasing total territory sales.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate. 

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities

• Close sales and achieve assigned yearly sales goals
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Maintain existing low-volume customer account base by frequent and consistent outbound communication, updating key customer information and looking for opportunities to cross and up-sell
• Work with customers to find what they want, create solutions, and ensure a smooth sales process.
• Review sales reports and account specific data to maintain quarterly pool of account targets
• Learn to manage salesforce.com to ensure data properly reflects territory potential and activity, with accurate customer profile, share opportunity, assets, agreements, and contact details.
• Work closely with the FSM’s in assigned Region
• Follow up on cold and warm leads to further the sales process
• Use excellent oral communication and best practices in customer service when interacting with customers
• Route qualified opportunities to the appropriate sales specialist for further development and closure (if applicable)
• Assist sales and marketing with brand awareness and product promotions
• Will learn how to demonstrate an understanding of the key business requirements of their assigned customers and prospects for both current and future business needs by working with experienced salespeople to develop sales skills through real life examples.
• Learn consultative, solution-based sales from our PSS training
• Will learn how to maintain an effective business relationship with assigned key customers and prospects, positioning Fujifilm as a valued business partner, and themselves as a valued business
• Introduce Fujifilm products and services to existing and prospective customers
• Stay current on the department/company’s vision, policies, procedures
• Perform related duties as assigned by manager

Required Skills/Education

• High school diploma or GED
• 1-2 years in a sales, sales support, or customer service role
• The ability to learn and understand the different products Fujifilm sells including screen, flexographic, and/or wide format digital printing industry practices, technologies, products, and marketing techniques
• Ability to learn the standard practices, concepts, and procedures within the field of B2B sales
• Self-starter
• Ability to listen and pro-actively react to customer questions and requests
• Aptitude to learn technical aspect of product offerings
• Orientation to detail
• Good problem-solving aptitude
• Ability to thrive in a competitive team environment
• Outstanding organization and time management skills
• Essential communication skills, both written and verbal
• Ability to work with a high level of integrity and with minimal supervision
• Working knowledge of Microsoft applications including Excel, Word, Outlook, and PowerPoint.
• Ability to navigate company intranet site, as well as complete various on-line forms and required spreadsheets
• Ability to travel with regional FSMs approximately 5%

Desired Skills

• Previous experience in an outbound call center or a related sales position.
• B.S. or B.A. degree in business administration, marketing, or other appropriate discipline
• Ability to develop innovative solutions and demonstrate good use of independent judgment
• Familiarity with Salesforce or other CRM

Salary and Benefits: 

• Base $46,000 plus commission
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

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EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).