Position Overview

This position is responsible for day-to-day receipt, inspection, and repair of electronic equipment, including Light Sources and Video Processors, as well as any other duties requested by supervisor or manager. This position is responsible for consistently meeting monthly repair targets while adhering to all safety policies and procedures.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

Technical support

• Perform daily receiving of electronics equipment.
• Perform daily incoming inspections.
• Perform electronics troubleshooting and repairs, including color adjustment, calibration, and electrical safety tests.
• Assist the Electronics Supervisor in the overall organization and performance of electronics service department.
• Maintain accurate records and reports concerning electronics service department progress.
• Report any unusual repair problems to the Electronics Supervisor for proper escalation.
• Adheres to all safety policies and procedures.
• Communicate as needed with Parts Department to ensure the proper inventory of equipment service parts.
• Must follow instructions and apply to real situations in a very quick manner.
• Reach monthly targets on a consistent basis.

Communication

• Communicate with customers on an as needed basis to explain findings or to gather additional diagnostic information.
• Communicate with customer care, field service engineers and sales personnel to explain findings or repair techniques.
• Communicate with internal technicians as well as with the certified partners and/or the training supervisor on repair techniques which were used to resolve any unusual issues/circumstances.

Other

• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Qualifications:

Experience:

• Electronic and mechanical skills required.

Educational Requirements:

• Electronic and/or Mechanical Certification or degree preferred but will consider applicants with relevant experience in medical device repair, electronics/mechanical repair, or a similar field.

Special Skills or Other Job Requirements:

• Must follow instructions and apply to real situations in a very quick manner.
• Reach monthly targets on a consistent basis.
• Ability to meet and/or exceed deadlines.
• Able to professionally communicate with internal and external customers.
• Able to investigate and resolve discrepancies.
• Ability to research and analyze various different types of information.
• Ability to prioritize work.
• Ability to read, analyze, and interpret essential job related documents.
• Ability to present and speak effectively and professionally to employees of the organization.
• Ability to calculate and match figures and amounts.
• Ability to use and navigate through PC software programs and menus.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listedcapabilities:

• Stand; walk; use hands to finger, handle or feel objects, use electronic or mechanical repair devices, fine motor skill dexterity, reach with hands and arms; balance; stoop, kneel,crouch; and talk or hear.
• Required to lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Travel:

• Occasional (up to 10%) travel may be required based on business need.

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).