About this role
When you work at Regency Oaks, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you.
Regency Oaks is hiring for a Front Desk Concierge for our South Building!
RESPONSIBILITIES:
The Front desk/Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
Location: Clearwater, FL
Hours: Sun-Wed; 4:00pm to 12:00am
What We Offer:
- $15.00/hour
- Paid Orientation
- Employee Meal Plan
- Full Benefits
- Vacation and Holiday Pay
- Scholarship Program/Tuition Reimbursement
DUTIES:
1. Provide on-going switchboard/telephone coverage.
2. Distribute packages, business mail and magazines.
3. Maintain visitor sign-in logs.
4. Monitor closed circuit security TV cameras and fire alarm board (where applicable).
5. Maintain security for admittance to all entries accessible to public.
6. Prepare maintenance work orders as requested by residents and staff.
7. Prepare correspondence, memo, and other documents.
8. Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
9. PRN - On-call
QUALIFICATIONS:
1. High School graduate.
2 Ability to communicate efficiently in English using proper grammar in a pleasant manner.
3. Typing and experience with Microsoft Office software.
4. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
5. Background Screening through AHCA - https://info.flclearinghouse.com
WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…
- Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
- Extraordinary Reward Program, because we value recognizing and appreciating our employees for their hard work.
- Our comprehensive benefits, because we value health and wellness for you and your family.
- A Free and Confidential Employee Assistance Program because we understand that life happens.
- Paid Training, Paid Time Off, and Paid Holidays.
- Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement
HOSPITALITY FOCUS:
The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Equal Opportunity Employer
#nonclinical
Other facts
About Friendship Village Kalamazoo
Welcome to Friendship Village, the senior living community connecting you to great friends, good health, active living and personal well-being.
Nestled among over 70 acres of beautiful woods and groomed courtyards, Friendship Village is Kalamazoo’s premier retirement community, with multiple residential solutions, including our exclusive Garden Homes, a comfortable and carefree lifestyle, and quality health services.
Because Friendship Village is a LifeCare® community, as your needs change, you’ll be able to seamlessly transition from independent living to our on-campus assisted living community, skilled nursing care or memory care. We also provide short-term senior rehab and therapy services.
And at Friendship Village, you can always move into our community right at the level of care you need. We’re the only true LifeCare® retirement community in the Kalamazoo area, offering quality, onsite health care at a substantial savings for life.
Our continuum of care:
- Independent Living Garden Homes
- Independent Living Village Apartments
- Woodside - Assisted Living
- Woodside - Memory Care
- Rehabilitation Care
- Long-Term, Skilled Care
Friendship Village is managed by Life Care Services, with more than 40 years of marketing and managing senior living communities across the US. We are a non-profit corporation operated by a Board of Directors comprised of local business professionals. There are no stockholders or owners to take a standing percentage of profits. Income over and above operational costs is used to continuously improve Friendship Village and the lives of our residents.
What you'll do
- The Front Desk Concierge is responsible for answering and transferring incoming calls, providing information and assistance to residents, staff, guests, and vendors. Additional duties include clerical tasks and maintaining security and visitor logs.
Ready to join Friendship Village Kalamazoo?
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