DENTAL OFFICE MANAGER
full-time•Charlotte•$0k - $0k
About this role
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Dental Office Manager – Charlotte, NC
We are an established and growing dental practice seeking an experienced Office Manager to oversee front-office operations and support a busy clinical team. This role is essential to maintaining efficient daily workflows, accurate billing and insurance processes, and a positive patient experience.
The ideal candidate is organized, detail-oriented, and confident managing dental office operations in a fast-paced environment.
Essential Duties & Responsibilities
- Manage daily front-office operations, including patient check-in, check-out, and appointment scheduling
- Handle incoming calls, patient inquiries, and office communications
- Verify insurance benefits prior to patient appointments and maintain accurate records
- Review treatment plans and financial estimates with patients; explain insurance coverage and anticipated out-of-pocket costs
- Submit pre-authorizations as required prior to treatment
- Prepare, review, and submit dental insurance claims accurately and in a timely manner
- Reconcile EOBs and insurance payments; post payments and write-offs correctly
- Follow up on unpaid claims, insurance denials, and outstanding patient balances
- Review daily charges to ensure accuracy between treatment plans, clinical notes, and services rendered
- Coordinate closely with clinical staff to support efficient patient flow and scheduling
Qualifications
- Minimum 2 years of experience in a general dentistry office
- Strong working knowledge of dental insurance, billing, and claims processing
- Experience using Dentrix or other comparable dental practice management software
- Strong communication, customer service, and interpersonal skills
- Excellent organizational skills with the ability to multitask and prioritize
- Bilingual (English/Spanish) preferred but not required
What We Offer
Pay: $24–$28 per hour, based on experience
Benefits: Medical, dental, vision, life insurance, 401(k), and paid time off (PTO)
Flexible scheduling across multiple locations
Schedule
- Monday through Friday
- Daytime hours
- 8-hour shifts
Other facts
Tech stack
Dental Office Management,Patient Check-in,Appointment Scheduling,Insurance Verification,Billing,Claims Processing,Customer Service,Communication,Organizational Skills,Multitasking,Bilingual,Dentrix,Financial Estimates,EOB Reconciliation,Patient Flow Coordination
About Friendly Dental Group
One of the largest and fastest-growing dental practices in the Carolinas, Friendly Dental Centers are committed to providing patients with affordable, high quality care with a smile.
With eight locations and growing, Friendly Dental offers patients a wide range of dental procedures, including cleanings, whitening, fillings, root canals, crowns, dentures, bridges, periodontics and veneers, amongst many other services
Dental Practice serving North and South Carolina, with dentist offices in Charlotte, Columbia and throughout NC and SC.
Team size: 201-500 employees
Website: http://www.friendlydentalgroup.com
LinkedIn: Visit
Industry: Dentists
Founding Year: 2000
What you'll do
- The Office Manager will manage daily front-office operations, including patient check-in, appointment scheduling, and handling office communications. They will also oversee billing and insurance processes to ensure a positive patient experience.
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Frequently Asked Questions
What does Friendly Dental Group pay for a DENTAL OFFICE MANAGER?
Friendly Dental Group offers a competitive compensation package for the DENTAL OFFICE MANAGER role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a DENTAL OFFICE MANAGER do at Friendly Dental Group?
As a DENTAL OFFICE MANAGER at Friendly Dental Group, you will: the Office Manager will manage daily front-office operations, including patient check-in, appointment scheduling, and handling office communications. They will also oversee billing and insurance processes to ensure a positive patient experience..
Why join Friendly Dental Group as a DENTAL OFFICE MANAGER?
Friendly Dental Group is a leading Dentists company. The DENTAL OFFICE MANAGER role offers competitive compensation.
Is the DENTAL OFFICE MANAGER position at Friendly Dental Group remote?
The DENTAL OFFICE MANAGER position at Friendly Dental Group is based in Charlotte, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the DENTAL OFFICE MANAGER position at Friendly Dental Group?
You can apply for the DENTAL OFFICE MANAGER position at Friendly Dental Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Friendly Dental Group on their website.