About this role
Working at Freudenberg: We will wow your world!
Responsibilities:
Professional and disciplinary leadership of the Quality Management department
Further development and implementation of the quality management system in accordance with internal and customer-specific requirements
Evaluation, preparation, and monitoring of relevant KPIs
Definition and implementation of improvement measures in collaboration with other departments
Execution and participation in complaint handling, according to the claim management process and internal standards
Root cause analyses and implementation of corrective actions
Leading and moderating customer complaint processes
Planning, coordination, and execution of internal, external, and customer audits
Monitoring of measures to address audit deviations
Participation in cross-site audits, including conducting quality system audits at other locations
Qualifications:
Completed university degree in a relevant field
Several years of experience in quality management
Experience in plastics and silicone processing is desirable
Solid experience in the automotive sector and relevant certifications
Internal Auditor IATF 16949, Process Auditor VDA 6.3
Leadership experience
Business-fluent English skills
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg FST GmbHOther facts
About Freudenberg Group
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products.
Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 175-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action.
In 2024, the Freudenberg Group employed more than 52,000 people in some 60 countries worldwide and generated sales of more than €11.95 billion.
Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.
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Netiquette
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What you'll do
- The Head of Quality will lead the Quality Management department and develop the quality management system according to internal and customer-specific requirements. Responsibilities also include monitoring KPIs, handling complaints, conducting audits, and implementing corrective actions.
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