About this role
Working at Freudenberg: We will wow your world!
Responsibilities:
- Collaborate with the sales, GATE, or market manager to ensure customer needs are met.
- Interface with supply chain, logistics, sales, and other internal departments to ensure seamless customer experience.
- Develop a working knowledge of assigned accounts and/or markets.
- Proactively reach out to key customers or establish contacts as needed.
- Support target initiatives/objectives and sales goals.
- Maintain updated information in CRM.
- Handle customer inquiries in a timely manner.
Qualifications:
- 5-8 years’ experience in direct customer service, customer relations, inside sales or account management role.
- Degree in Business, Communication, Supply Chain or equivalent experiences.
- Experience in manufacturing or technical environment preferred.
- Proficiency with MS Office, CRM, and SAP (ERP) Systems.
- Working knowledge of supply chain processes.
- Strong verbal and written communications.
- Bilingual in French- a plus.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Klüber Lubrication NA LPOther facts
About Freudenberg Group
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products.
Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 175-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action.
In 2024, the Freudenberg Group employed more than 52,000 people in some 60 countries worldwide and generated sales of more than €11.95 billion.
Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.
Visit and follow us at
www.freudenberg.com
https://www.instagram.com/freudenberg.group/
www.youtube.com/FreudenbergGroup
Netiquette
We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance.
All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect.
Contributions made by external users do not necessarily reflect Freudenberg’s opinion.
Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/Freudenberg_Social-Media-Data-Protection-Information.pdf
Legal Notice: https://www.freudenberg.com/legal-notice
What you'll do
- The specialist will collaborate with various internal departments to ensure customer needs are met and maintain a seamless customer experience. They will also proactively reach out to key customers and support sales goals.
Ready to join Freudenberg Group?
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