Manager - Sales (New Business) DACH (m/f/d)

Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you’ll be part of a global team that values collaboration, curiosity, and impact. Together, we’ll create growth: for our customers, our company, and for you.

As a Manager - Sales (New Business) Dach (m/f/d) for Freshworks, you’ll be responsible and instrumental in managing our revenue growth for the Mid-market New Business in the DACH region. You will manage all aspects of the sales management process and Go to Market strategy for the sales team. This role is quota-carrying with uncapped commission and plays an integral role in our growth plans across the globe. We are in the nurture and build mode, and with this comes a requirement for a growth mindset, the role you are hired for will develop going forward.
 

Your role and Responsibilities:

• Be part of the DACH 1st Line Sales Leadership Team
• Work closely with the Senior Manager of the region in scaling the high-growth region and the Leadership Team
• Manage sales operations for the Mid-market New Business team of the DACH region
• Establish strong working relationships with various cross-functional leadership roles and partners to ensure an aligned and effective overall go-to-market strategy
• Implement local market plans and sales strategies to meet sales objectives
• Provide ongoing reporting and forecasting for your territory
• Develop actionable insights, with a test and learn approach to new initiatives
• Build relationships with decision-makers and key influencers across multiple industries
• Be an evangelist for the company's vision and values across the board, including presenting at conferences and events
• Lead, manage, and inspire a cross-cultural team of a range of roles
• Act as a role model and cultural ambassador to ensure a great working environment
• Identify, recruit, and onboard top talent, continuously providing coaching and best-in-class training and development support for your employees
• Use resources effectively, including MRE, Business Development, Pre-Sales, Support, Project Managers, and Product Marketing Managers, to meet your sales goals
• Keep abreast of competition, competitive issues, and products
• Participate in team-building and company-growth activities, including strategy setting, sales training, marketing efforts, and customer care
• Travel to customer locations in support of sales efforts when required

• An Amazing Leader. You have a desire, even an obsession, to develop and lead your teams by example.
• A Missionary. You are a highly driven individual with an execution focus, a strong sense of urgency, and a belief in the Freshworks mission. You can go beyond theory to make things happen.
• Experienced. Ideally, 3 years of team leadership experience within a technical software environment.
• Domain Expert. You have experience in building and leading [SaaS] Sales teams. Bachelor's Degree is a requirement.
• High Performer. Consistent overachievement of the team and sales goals in a large geographic territory, selling a technical product.
• Excellent Communicator. You know what to say and, more importantly, how and when to say it.
• Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
• Native-level proficiency in German & fluency in English is a must.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.