Summary
Location
Bethlehem
Type
full-time
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About this role
What You Will Do
The Senior Program Manager provides end-to-end leadership for complex, cross-functional initiatives from concept through launch and scale. This role translates enterprise strategy into executable roadmaps, aligns technical, operational, and commercial stakeholders, and drives disciplined execution in highly ambiguous environments. The Senior Program Manager partners closely with R&D, Operations, Manufacturing, Quality, Supply Chain, and Commercial teams to ensure new capabilities and products are delivered with technical rigor, operational readiness, and clear economic outcomes.
How You Will Make an Impact (Key Responsibilities)
- Provide end-to-end leadership for complex commercialization programs, owning scope, timelines, dependencies, risks, and outcomes from concept through launch and scale.
- Translate enterprise strategy into executable, cross-functional roadmaps, aligning technical, operational, and commercial stakeholders around clear priorities and decision paths.
- Lead pilot, scale-up, and launch execution, ensuring technical feasibility, operational readiness, quality compliance, and economic viability.
- Synthesize insights and learnings from pilots and early launches into scalable processes, standards, and operating models.
- Own and manage key business case assumptions, including cost, yield, investment tradeoffs, and margin implications, escalating risks and recommendations as needed.
- Serve as a trusted partner to senior leadership, providing clear, concise updates on progress, risks, and decisions required to maintain momentum.
- Drive accountability and results in highly ambiguous environments, influencing without authority and resolving complex tradeoffs to move initiatives forward.
What You Will Bring (Qualifications, Education, Experience)
- 10–15+ years of experience in program management, operations, manufacturing, or commercialization
- Experience leading cross-functional initiatives with operational and financial impact.
- Working knowledge of manufacturing processes and scale-up challenges.
- Strong organizational, communication, and problem-solving skills.
- Ability to influence without authority and align diverse stakeholders.
- Bias for action and results-oriented mindset.
Other facts
About Freshpet Talent Acquisition
Freshpet is the leading fresh food for dogs and cats, feeding fresh to over 12 million pet households. Since its conception in 2006, Freshpet has been on a mission to transform the lives of dogs and cats through the power of fresh, nutritious food, while pushing the boundaries of sustainable practices. The recipes are developed by Veterinarian Nutritionists and made with natural whole ingredients, like fresh meats, vegetables and fruits, which are cooked in small batches at lower temperatures to preserve their natural goodness. Sustainably-made in Bethlehem, PA and their new Kitchens in Ennis TX, Freshpet foods and treats are kept refrigerated until they arrive at Freshpet fridges in your local market, or are delivered direct to your door.
Freshpet is available in a growing number of mass, grocery, natural food, club, and pet specialty retailers across the United States, Canada and Europe, as well as online in the U.S. for direct delivery and through its partnership with Petco. From the care taken in partnering with farmers whose values align with theirs, to how each recipe is made, Freshpet’s commitment to integrity, transparency and social responsibility is a point of pride.
What you'll do
- The Senior Program Manager leads complex commercialization programs from concept through launch and scale, managing scope, timelines, and risks. They ensure alignment among stakeholders and drive execution in ambiguous environments.
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