Who We Are

At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH! 

What You Will Do  

The Senior Director of Enterprise Systems leads the strategic direction, management, and optimization of the institution’s enterprise systems and project management efforts. This role partners closely with the IT Executive team to align enterprise systems and project initiatives with Freshpet’s long-term goals. The role requires a strong focus on leadership, stakeholder engagement, organizational change, and technical oversight to ensure the success of both enterprise systems and project portfolios.

How You Will Make an Impact  

• Provide leadership, guidance and growth opportunities of the Business Systems and CRM groups within the overall Freshpet IT organization
• Develop strategic product roadmaps for product designs, developments, and implementation in line with Freshpet’s overall vision
• Accountable for the day-to-day operation of all key systems, coordinated system audits with internal controls
• Lead and conduct Fit/Gap analysis for key projects to achieve both short-term solution delivery and continued growth of the organization’s enterprise platforms
• Advise the business and key stakeholders on complex business cases and propose comprehensive solutions based on CRM and/or ERP platforms
• Formulate detailed design documents and partner with internal development teams to deploy, test and implement various solutions
• Identify creative workarounds to meet complex requirements without overly developing systems
• Support the organization’s IT-related processes that are in-line with organizational strategy and goals

What You Will Bring

• Bachelor’s Degree in MIS, Computer Science, or related field and 10 overall years in the technology field
• Minimum 5years' experience managing teams and partnerships
• Minimum 10 years’ experience with Microsoft D365 and Power Platform (additional 365 platforms supporting these technologies is a plus)
• Minimum 10 years of end-to-end order to fulfillment process including order capture and warehouse management
• Minimum 5 years of professional solution architecture and/or a similar functional role (most preferably within in a global organization)
• Minimum 5 multi-phase, global, enterprise-wide implementations with focus on formal functional design processes and design to deploy cycles.
• Strong analytical skills and generally an independent problem solver

What We Offer 

At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more! 

Our Commitment to a Diverse Workforce: 

Freshpet is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). 

Disclaimers 

The salary range provided above is the range of the wages that we will pay for the listed position. A final determination on the wages within this range is based on a number of non-discriminatory factors, including but not limited to the required work location, previous work experience, skill set, and wage rates for comparable positions.

Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.