About this role
Lead Receptionist
Schedule: Monday-Friday, 8:00am – 4:30pm, with availability to work occasional evenings & weekends as needed
Pay: $20.75/hour
The Heritage at Brentwood is a premier senior living community looking for a hospitality-focused Lead Receptionist to provide first-class services for our senior living community. The Lead Receptionist is an integral part of setting first impressions of our community by greeting and welcoming all residents and guests in a courteous and professional manner.
Job Responsibilities
- Answers phones and transfers all incoming calls as directed
- Gives information, direction and other appropriate assistance to residents, staff, guests, and vendors
- Performs a variety of other clerical duties
- Creates weekend receptionist schedules (quarterly)
- Acts as backup for evening and weekend receptionists as needed
- Organizes and attends annual receptionist team meetings
- Coordinates regular revision of the Receptionist Handbook
- Trains all new receptionist team members
Qualifications
- HS graduate or equivalent preferred
- Ability to communicate efficiently and effectively in English, both spoken and written
- At least one years’ experience as a receptionist handling multiple phone lines preferred
- Outstanding customer service and organizational skills required to handle a variety of tasks as one time
- Experience with Microsoft Office applications and other office equipment preferred
- Experience with computers, typing, and other office equipment preferred
Full-Time Benefits
- Medical / Dental / Vision Insurance
- Employer-Paid Basic Life & Long-Term Disability
- Voluntary Life & Short-Term Disability
- Flexible Spending Account
- 401(k) Retirement Plan with Matching
- Employee Referral Bonus Program
- Employee Assistance Program (EAP)
- DailyPay – Work today, get paid today!
- PTO & Paid Holidays
Visit our website: https://www.theheritagelcs.com/careers/
Pre-employment criminal background check and drug screening are required.
An Equal Opportunity Employer
Other facts
About Freedom Village at Brandywine
Welcome to your West Brandywine, Pennsylvania Freedom Village at Brandywine Community (an LCS managed community), the national leader in senior living solutions for a simple reason: we help people age well. Our specialized offerings for America’s senior population provide independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home health and therapy. Our goal is to enrich the lives of those we serve with compassion, respect, excellence, and integrity. We strive each day to provide outstanding service and to form genuine bonds of caring with our residents and their families and friends.
As a people-centered organization, Freedom Village Brandywine's passion to make a difference stretches beyond the walls of our community and offices.
We provide our associates with meaningful work, opportunities to grow and competitive compensation. We value relationships, succeed as a team, and stay focused on what matters most, enriching the lives of those we serve. Passion, courage, partnership, and trust drive everything we do. That’s what we look for when hiring.
Imagine how it feels to make a true connection with a resident. Think of the fulfillment that comes from being counted on by your peers. Consider what it’s like to hear someone say you’ve made things better. Our associates experience these moments every day."
Thank you for considering a career with Freedom Village at Brandywine.
For a complete listing of our career opportunities, visit us online at
https://fvbrandywine.com/
What you'll do
- The Lead Receptionist is responsible for greeting and welcoming residents and guests, answering phones, and providing assistance to various stakeholders. Additional duties include creating schedules, training new team members, and organizing meetings.
Ready to join Freedom Village at Brandywine?
Take the next step in your career journey