Summary
Location
South Plainfield
Type
full-time
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About this role
This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.
Perks of the Job:
- No weekends
- First shift
- Weekly pay
- Benefits including health, dental and pension
Principle Responsibilities:
- Assists external and internal customers to identify and procure the correct parts for work orders.
- Inventory control in parts warehouse.
- Work with technicians to complete and close work requests and orders.
- Research and order requested part(s) using different websites and catalogs.
- Helps receiving parts, stocking, and fulfillment of orders.
- Assists with incoming calls and counter customers when needed.
- Removes and stocks items off vehicles.
- Performs other related duties as assigned.
Education/Experience:
- High School Diploma or GED, or relevant experience
- Minimum of 1 year of experience
- Passion to bring strong customer focus to daily operations
- Ability to navigate a variety of online parts catalog systems
- High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)
Other facts
About Fraza / Vitan Equipment
Matthai Material Handling is a full-service material handling equipment, service, parts and training distributor in Baltimore Maryland. Our primary forklift lines are Linde and Hyundai Forklifts but also includes Big Joe electric pallet jacks. We service all makes and models of lift trucks and other lift equipment as well as providing OEM, aftermarket and remanufacturered parts. In addition, we provide rentals of lift equipment and forklift operator training. Warehouse products such as racking, conveyor, mezzanines, in-office plants are part of our warehouse products offering. We offer all these products with a personal and professional touch. In Baltimore and surrounding counties, we are your source for all your materials handling needs.
What you'll do
- This role involves assisting field service technicians and advisors by ordering and facilitating the delivery of correct parts for work orders, while also managing general parts warehouse duties. Responsibilities include identifying parts for internal/external customers, maintaining inventory control, and assisting with receiving, stocking, and order fulfillment.
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