FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities from Liverpool, and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections 

We’re now looking for an experienced Beauty Floor Manager to join our Liverpool Luxury Flagship store.

THE ROLE

As Beauty Floor Manager, you will play a pivotal role in delivering an outstanding luxury beauty experience while leading, inspiring, and developing the Beauty team within our flagship store.

KEY RESPONSIBILITIES

You will:

• Deliver a premium, highly personalised service, supported by expert beauty knowledge and product expertise.
• Confidently demonstrate and apply products, offering tailored recommendations to meet individual customer needs.
• Drive individual and team sales performance, taking ownership of KPIs and commercial results.
• Lead, coach, and develop Beauty Ambassadors on the shop floor to achieve their full potential.
• Build strong, long-lasting client relationships and proactively drive customer loyalty.
• Plan, coordinate, and deliver in-store beauty events in partnership with brand partners.
• Maintain exceptional standards of visual merchandising, cleanliness, and overall presentation.
• Uphold impeccable personal grooming standards in line with company guidelines.
• Support stock control, operational processes, and compliance requirements.
• Collaborate closely with the wider store management team to maximise overall store performance.
• Consistently champion FLANNELS’ culture, values, and brand image.

THE PERSON

You are passionate about luxury beauty and emerging trends, thrive in a fast-paced retail environment, and are motivated by delivering results through people.

You will bring:

• Experience within luxury beauty or premium retail (make-up artistry experience is desirable but not essential).

• A proven ability to deliver inspirational, personalised customer service.

• Strong commercial awareness with a customer-first mindset.

• Confidence, resilience, and high levels of personal energy.

• Excellent communication skills with a natural coaching and leadership style.

• A proactive approach to continuous learning and self-development.

• Full flexibility to work retail hours, including evenings, weekends, and key trading periods.

THE PERSON

You are passionate about luxury beauty and emerging trends, thrive in a fast-paced retail environment, and are motivated by delivering results through people.

You will bring:

• Experience within luxury beauty or premium retail (make-up artistry experience is desirable but not essential).
• A proven ability to deliver inspirational, personalised customer service.
• Strong commercial awareness with a customer-first mindset.
• Confidence, resilience, and high levels of personal energy.
• Excellent communication skills with a natural coaching and leadership style.
• A proactive approach to continuous learning and self-development.
• Full flexibility to work retail hours, including evenings, weekends, and key trading periods.

• Basic rate  salary £35,222 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands