FI
Casualty Claims Adjuster
full-time•United States
About this role
**This is a remote desk position**
Looking for someone with exp in our footprint states; MI, OH, WI, IL, IN, KY, TN, SC, NC, VA, GA, AL
Summary: Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of casualty claims (Bodily Injury, Property Damage and Construction Defect) to determine the extent of company liability; may include determination and evaluation of coverage, compensability liability and damage in accordance with policy provisions by performing the following duties.
Essential Duties and Responsibilities:
- Follows corporate policies, procedures, and fair claims handling practices
- Investigates claims to determine validity and extent of liability, including:
- Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
- Reviews and evaluates documentation, including applications, reports, and statements
- Monitors appropriate claim outcomes through self-audit process
- Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
- Ensures legal, regulatory and fair claims handling compliance
- Sets or recommends reserves based on results of claim investigation.
- Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
- May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including
- Conducts in-depth interviews and/or scene inspections
- Attends settlement conferences and/or trials
- May serve as a member of project teams, contributing to the achievement of project objectives.
- Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.
- Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.
A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
What you'll do
- The Casualty Claims Adjuster investigates, evaluates, and resolves casualty claims to determine the extent of company liability. This includes obtaining necessary information, reviewing documentation, and ensuring compliance with legal and regulatory standards.
About Frankenmuth Insurance Company
Frankenmuth Insurance exists to provide peace of mind by protecting individuals, families, and businesses with tailored insurance solutions. Headquartered in historic Frankenmuth, Michigan, we’ve been serving our policyholders for more than 155 years and remain committed to being your insurer of choice through exceptional protection and service. As a super-regional carrier, we work exclusively with more than 800 independent agencies across 15 states to offer business, home, auto, and life insurance, along with surety bonds. Recognized for our financial strength and stability, we proudly maintain more than $2 billion in assets and have earned an AM Best A category rating for more than 45 consecutive years, demonstrating our long-standing reliability and commitment to protecting what matters most. Learn more at fmins.com.
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Frequently Asked Questions
What does a Casualty Claims Adjuster do at Frankenmuth Insurance Company?
As a Casualty Claims Adjuster at Frankenmuth Insurance Company, you will: the Casualty Claims Adjuster investigates, evaluates, and resolves casualty claims to determine the extent of company liability. This includes obtaining necessary information, reviewing documentation, and ensuring compliance with legal and regulatory standards..
Is the Casualty Claims Adjuster position at Frankenmuth Insurance Company remote?
The Casualty Claims Adjuster position at Frankenmuth Insurance Company is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Casualty Claims Adjuster position at Frankenmuth Insurance Company?
You can apply for the Casualty Claims Adjuster position at Frankenmuth Insurance Companydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.