About this role
The Telehealth Technician prepares telehealth units for installation and de-installation in client's homes. This position, also, provides education in the use of equipment and troubleshoots the units, as required.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Position is NOT Remote.
This position may require weekends and some holidays.
Cleans telehealth units, checks units to ensure they contain all components and prepares units for assignment.
Educates patients and caregivers in-person and by phone on the use of telehealth units.
Installs telehealth units in the client's home.
Provides troubleshooting and maintenance for telehealth units, contacting vendor as required.
Ensures proper documentation of delivered equipment.
QUALIFICATIONS
High School Diploma/GED - Required
Driver's License - Required
Auto Insurance - Required
Cardiopulmonary Resuscitation (CPR)- American Heart Association - Required
1 year Customer Related Employment Experience - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Other facts
About Franciscan Alliance, Inc.
A trusted leader in providing faith-based, integrated health care, Franciscan Alliance brings together the latest technology, innovative procedures and the brightest, most compassionate people to serve our patients in Indiana, Illinois and Michigan. Throughout our 13 hospitals and many medical practices, we offer a number of nationally recognized Centers of Health Care Excellence.
Our health care system carries forth Christ’s healing ministry and strengthens the Catholic health care mission by: Providing a broad, coordinated continuum of health care services with an emphasis on improving the health of persons and communities; Treating the mind, body and spirit with holistic and comprehensive medical options; Developing creative structures for health care delivery; Being advocates for those in need; Identifying and developing our sisters and laity for Franciscan leadership.
What you'll do
- The Telehealth Technician prepares telehealth units for installation and provides education on their use. They also troubleshoot and maintain the units as required.
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