About Four Seasons Hotels & Resorts:  

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion, and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.  

Service Culture 

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. 

 What it is Like to Work for Four Seasons Hotels & Resorts: 

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free! 

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. 

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

About Four Seasons Resort Costa Rica at Peninsula Papagayo:   

From our hillside perch overlooking the Pacific Ocean, our expansive Costa Rican resort offers privacy while being your launching pad for boundless adventures. After a day of zip lining, surfing, or hiking a volcano, return to our tropical retreat for farm-to-table dining from one of our five restaurants and bars, refreshing swims, or relaxing spa treatments. With customized itineraries for families and couples alike, we can’t wait for you to experience “pura vida"

Be You 

You will be in charge of providing food and beverage service to our guests and clients, guiding them in the concept of the outlet and products, always seeking complete satisfaction of the expectations of our guests and clients, creating epic experiences.  

Requirements:     

·         Minimum experience of 2 years in ultra-luxury hotels.  

·         Knowledge of high service standards.  

·         Strong knowledge of spirits, cocktails and wines.  

·         Mastery in stressful situations and maintaining high-level service quality.  

·         High ability to communicate with others.  

·         Proficiency in the English language is essential.  

·         Proactive.  

·         Strong presentation skills.  

·         Highly developed problem-solving skills.  

·         Able to work effectively under pressure and with a high volume of business.  

·         Able to multitask and prioritize workload and projects simultaneously and efficiently.  

·         Schedule availability  

Master Your Craft 

·         Comply with the standards of attending your work shift on time.  

·         Complete assigned daily tasks.  

·         Promotes teamwork by delegating and executing daily tasks.  

·         You will attend and absorb the training done by FS.  

·         Comply with annual training sent by learning.  

·         Has knowledge of internal safety protocols in emergency situations.  

·         Knows and executes the safety and hygiene guidelines within the service and work shift, motivating others to do so as well.  

·         Has knowledge of and applies state liquor regulations, respecting the rules established for minors, intoxicated people, and driving while intoxicated.    

·         Have full knowledge of the F&B menus, ingredients, preparation methods, allergens, preparation times, etc.  

·         Ensures the correct setup of the salon before, during and at the end service period, following established standards.  

·         Learn and follow the service sequence established under the standards for FS.  

·         Anticipate the needs of our guests and colleagues.  

·         Give recognition to our guests and clients.  

·         Make sure to do the corresponding charges on the bills presented to our clients.  

·         Ensure P&B area amenities are set up for service hours. 

What to Expect: 

·         Be part of a caring team with a family spirit 

·         Have opportunities to build a successful career with global potential. 

·         Work in a diverse and challenging environment and engage with the leadership team. 

·         Be recognized for your accomplishments.