About this role
Job DetailsLevel: ExperiencedJob Location: Ottumwa Campus - Ottumwa, IA 52501Position Type: Full TimeEducation Level: Bachelor's DegreeJob Shift: 1st ShiftWhy Work here?
Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for:
Medical, dental & vision insurance
401k Retirement plan
Growth & Advancement opportunities
Competitive Wages
Excellent paid leave time package
7 paid holidays
Business casual work environment
Educational discounts
Fitness Center Discounts
What you will do?
As the Family Advocate you will be responsible for assisting families and children who have been referred through the Juvenile Court Services Officers. The Family Advocate serves as the single point of contact and provides support, resources, referral information, and communications between agencies and service providers. Specific responsibilities include:
Provide information to families about resources, funding, and services available in the community, area, and state.
Provide referrals to family and/or facilitates access to appropriate services. Assist families in obtaining needed services.
Identify and professionally articulate family needs or concerns. Assist families in sharing concerns with providers.
Identify barriers or problems regarding a family’s access to services.
Assist families in applying for specific services, coordinating applications for funding, necessary evaluations, assessments, and assistance from all agencies selected by the family.
Serve as a liaison between the family and the selected services.
Assist families in locating appropriate support groups and advocacy organizations. May also develop local family support groups.
Develop & maintain a positive and productive working relationship with families by maintaining contact and ensuring that they are knowledgeable of service options for their children.
Develop & maintain a positive and productive working relationship with community agencies and service providers, parent to parent networks, support groups, and community health team staff.
Provide timely and thorough documentation of service/care/coordination activities and assists in data collection as defined.
Collaborate and advocate with community partners to advance service delivery, training, and education.
Qualifications & Program InformationWhat you need:
A Bachelor’s degree in Human Services or a related field of study is preferred for this position. Prior experience in mental health and/or child welfare setting is desired. Additional requirements include:
Intermediate computer skills in a MS Office environment
Strong interpersonal and communication skills
Ability to prioritize and complete tasks on a timely manner
Other facts
About FOUR OAKS FAMILY AND CHILDRENS SERVICES
Four Oaks Mission:
Four Oaks assures children become successful adults.
Four Oaks Vision:
Expect Success.
Four Oaks Symbol:
The Four Oaks symbol represents the family, the community and the agency standing together with the child to build a future strong as the might oak.
Four Oaks Philosophy:
Four Oaks services are focused on and rooted in the family. We empower children and families to achieve stability, self-sufficiency and permanency.
What you'll do
- As a Family Advocate, you will assist families and children referred through Juvenile Court Services, providing support and resources. You will serve as a liaison between families and service providers, ensuring access to necessary services and support.
Ready to join FOUR OAKS FAMILY AND CHILDRENS SERVICES?
Take the next step in your career journey