Summary
Location
North Vancouver
Salary
$0k - $0k (CAD)
Type
OTHER
Are you the employer? Manage your company page directly.
About this role
Overview
Fountain Tire (North Vancouver), an established automotive repair shop, is looking for a knowledgeable, friendly, and experienced individual to join our team as a front counter Service Advisor!
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
What is in it for you?
- Competitive starting compensation: $30 to $35 per hour (based on experience)
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
- Our goal is to develop your skills and certifications with our excellent training program with potential opportunities for advancement into management!
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- Must have experience & knowledge of the automotive repair industry or tire industry to be considered
- The ideal candidate will possess a solid background in providing mechanical service advice, with proven ability to address automotive service inquiries
- Excellent customer service and a great attitude is required
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
- A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
Other facts
About Fountain Tire
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle.
Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value.
If you’ve got the tools, training and knowledge to achieve this vision, we want you to be part of our team!
What you'll do
- The Service Advisor is responsible for creating work orders, providing service quotes, and ensuring customer satisfaction. They will also recommend services and manage billing accurately.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on Fountain Tire's careers site.
Join our talent pool first to get notified about similar roles that match your profile.