FA
Air Operations Agent
full-time•Compton
About this role
Position: Operations Air Agent
Available Schedule:
Compensation: $33.00 per hour
Core Responsibilities & Duties:
Ensure import/export processes are completed in compliance with all applicable regulations and procedures
Work within the Aviation Vertical AOG Operations team to complete shipments from start to finish
Review and identify areas to maximize profitability
Maintain and develop customer relationships
Ensure all billing is carried out within a timely fashion and monitor input of purchase costs into the system to enable accurate billing and profit reporting
Ensure quotations are responded to in a timely fashion dependent on customer requirements
Ensure all mandatory training is completed within the required time frames
Other duties as assigned
Job Requirements & Qualifications:
Import/Export experience essential
Proven industry experience
Solid background in US Customs law and procedures
Sound knowledge of Microsoft Word, PowerPoint, Excel
Dangerous Goods Compliant an advantage
The ability to work proactively using own initiative
Proven communication skills, both written and verbal
Previous experience dealing with a varied customer base
Capacity to build strong relationships
Ability to consider several possible options and decide on most appropriate method
IT skills to an appropriate level
Excellent process and planning skills
Strong commercial awareness; Understands impact of actions
What We Offer:
Competitive base salary
Paid time off within the first year of employment, sick time and holidays
Company provided life insurance
Health, vision, and dental insurance options
Commuter benefit plan
Optional supplemental life insurance
401(k)
Wellness program
A great place to work with a terrific culture
What you'll do
- The Air Operations Agent is responsible for ensuring import/export processes comply with regulations and managing shipments from start to finish. They also maintain customer relationships and ensure timely billing and profit reporting.
About Forward Air
Forward Air has been a leader in the expedited ground transportation industry for over 40 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services.
At Forward, we drive industry innovation and continuously strive to develop better technologies, systems, and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
Ready to join Forward Air?
Take the next step in your career journey
Frequently Asked Questions
What does a Air Operations Agent do at Forward Air?
As a Air Operations Agent at Forward Air, you will: the Air Operations Agent is responsible for ensuring import/export processes comply with regulations and managing shipments from start to finish. They also maintain customer relationships and ensure timely billing and profit reporting..
Is the Air Operations Agent position at Forward Air remote?
The Air Operations Agent position at Forward Air is based in Compton, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Air Operations Agent position at Forward Air?
You can apply for the Air Operations Agent position at Forward Airdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.