About this role
Major Accounts/Intercompany Channel Support Representative
As a Channel Support Representative you are responsible for the effective processing and logistics flow of our total order flow process; such as to guarantee the timely and cost effectiveness delivery of goods from the supplier to the customer by controlling and resolving problems, adjusting processes, developing procedures and managing the exceptions.
Responsibilities:
- Take appropriate actions by researching and resolving problems or complaints regarding inaccurate and/or improper deliveries, damages and claims.
- Supply all required information and documents regarding delivery, customs regulation and formalities, transportation/shipping and invoicing/e-invoicing.
- Inform the customers about prices, delivery times, content of the order and any other commercial or technical information by phone, email and online
- Process Quotes based on sales or customer input
- Process orders and complaints
- Troubleshoot issues and connection issue of the orders transferred via EDI or other solutions
Qualifications:
- Intermediate-level (MBO) or equivalent in experience.
- At least 1 year of experience in general office, accounting, shipping, or transportation.
- Self-sufficient, problem solver, can-do mentality.
- Customer focused – supporting our customers with the company values in mind.
- Good computer skills
- Good skills in using ERP - CRM system
- Good Skills in using Excel.
- Fluent in these languages: English and at least one of the European Languages
- Full time position (40hrs)
- Hybrid work schedule
Why You Should Join:
- Growth Opportunities – Fluke encourages internal mobility and career development, giving employees the chance to explore different paths and grow into their next role.
- Cross-Functional Exposure – This position connects you with multiple departments, offering a broad view of the business.
- Innovative and Industry-Leading Brand – Fluke is a globally recognized leader in test and measurement solutions, providing a stable and respected platform for your career.
- Culture of Learning and Support – Fluke values learning agility and continuous improvement, fostering an environment where your ideas and contributions make a real impact.
Able & willing to work in Netherlands, Eindhoven (you have a work permit).
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Other facts
About Fortive
Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at careers.fortive.com.
Recruitment fraud alert: Fortive has been made aware of candidates receiving fraudulent job opportunities from unauthorized recruiting agencies or people impersonating Fortive leaders. We take this matter very seriously and are taking all appropriate measures to address this. Learn more: https://careers.fortive.com/recruitment_fraud
What you'll do
- The Channel Support Representative is responsible for managing the order flow process, ensuring timely and cost-effective delivery of goods. This includes resolving delivery issues, processing orders, and providing customers with necessary information.
Ready to join Fortive?
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