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Business Analyst
full-timeCiudad de México

Summary

Location

Ciudad de México

Type

full-time

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About this role

Why You Should Join ServiceChannel?
ServiceChannel is the leading cloud-based platform for facilities management, helping more than 500 global brands—including Walmart, Allbirds, CVS Health, Bloomin’ Brands, and Under Armour—source, manage, and pay for repair and maintenance services.
We’re a high‑growth, late-stage startup with exceptional product‑market fit and a strong, people‑first culture. We’re committed to building an environment where employees can grow professionally and personally—a culture recognized on Wealthfront’s Career-Launching Companies List for multiple years.
If you’re energized by solving complex problems with data, collaborating across teams, and making a tangible impact on customer and provider experience, this role is for you.
  What You'll Do?
As an Analyst on the Marketplace Operations team, you will use data to improve provider performance and strengthen overall client health. You’ll work with large data sets, uncover trends, and deliver analytical insights that drive decisions across the business.
 
In this role, you will:
  • Build and maintain custom reports that track client and provider performance
  • Analyze data to identify root causes of operational challenges and partner with account leaders to develop data‑driven solutions
  • Enhance internal and external data visualizations, including building new dashboards in Looker
  • Translate complex data into clear insights and recommendations for senior stakeholders
  • Use KPI frameworks to help design and optimize high‑performing provider networks
  • Drive knowledge‑building initiatives (e.g., optimizing NTE thresholds, improving preventative maintenance strategies)
  • Support the rollout of cross‑functional improvement initiatives with analytics and reporting
  • Produce timely ad hoc analysis and client‑facing reports
What You Bring? Must‑Have Skills & Experience:
  • +3 years of experience in an analytics‑focused role (e.g., operations, consulting, finance, business analytics)
  • Strong analytical skills and meticulous attention to detail
  • High proficiency in Microsoft Excel
  • Ability to translate data into clear narratives that explain not just what is happening, but why
  • Comfort working independently and taking ownership of your work
  • Ability to collaborate effectively with cross‑functional teams
  • Intellectual curiosity and enthusiasm for digging into complex data sets
Nice‑to‑Have
  • Experience writing SQL queries
  • Familiarity with Looker or other business intelligence tools
What You’ll Get?
We’re committed to providing an environment where you can thrive—at work and beyond. Our benefits include:
  • Competitive compensation
  • Flexible time‑off policy
  • Comprehensive medical, dental, and vision insurance
  • Life insurance coverage
  • 401(k) with company match
  • Paid parental leave
  • Opportunities for learning, growth, and career development
  • A collaborative, supportive team that values work/life balance
  • A culture that embraces creativity, problem‑solving, and continuous improvement

#LI-NL1

#LI-Remote


Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.


About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.

In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!

We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].  

Other facts

Tech stack
Analytical Skills,Attention To Detail,Microsoft Excel,Data Translation,Collaboration,Intellectual Curiosity,SQL,Looker,Business Intelligence,Data Visualization,KPI Frameworks,Problem Solving,Data Analysis,Reporting,Dashboard Creation,Root Cause Analysis

About Fortive

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at careers.fortive.com.

Recruitment fraud alert: Fortive has been made aware of candidates receiving fraudulent job opportunities from unauthorized recruiting agencies or people impersonating Fortive leaders. We take this matter very seriously and are taking all appropriate measures to address this. Learn more: https://careers.fortive.com/recruitment_fraud

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Appliances, Electrical, and Electronics Manufacturing

What you'll do

  • As an Analyst on the Marketplace Operations team, you will use data to improve provider performance and strengthen overall client health. You’ll work with large data sets, uncover trends, and deliver analytical insights that drive decisions across the business.

Ready to join Fortive?

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Frequently Asked Questions

What does a Business Analyst do at Fortive?

As a Business Analyst at Fortive, you will: as an Analyst on the Marketplace Operations team, you will use data to improve provider performance and strengthen overall client health. You’ll work with large data sets, uncover trends, and deliver analytical insights that drive decisions across the business..

Why join Fortive as a Business Analyst?

Fortive is a leading Appliances, Electrical, and Electronics Manufacturing company.

Is the Business Analyst position at Fortive remote?

The Business Analyst position at Fortive is based in Ciudad de México, Mexico. Contact the company through Clera for specific work arrangement details.

How do I apply for the Business Analyst position at Fortive?

You can apply for the Business Analyst position at Fortive directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Fortive on their website.